orders

 

Manage orders in your team

The Food Direct website requires you to login using personal accounts, this makes the management of orders within a team a little tricky.

The solution is setting up a shared mailbox. There are two steps to set this up, here's how...

Create the shared mailbox

Follow the instructions to set up a shared mailbox

Filter emails to the shared mailbox

Using Thunderbird email client

  • Go to Tools->Message Filters...
  • Hit New
  • Give it a name, such as FoodDirect
  • Set the match parameters as in image below. Important: 'Subject' 'contains' 'Food Direct'
  • Set the perform actions as in image below. Important: 'Move Message to' 'YOUR_MAILBOX_NAME on bathmail' - YOUR_MAILBOX_NAME should be under 'user' in the drop down

Team order

All emails have 'Food Direct' at the begining of the subject so all information sent to you will be moved to this mailbox.

Now all members of the shared mailbox can see all confirmations, edits and cancels of each order.

 
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