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Spam mail

  Most recent spam email attacks

  Serious incident help form

  Junk mail and spam wiki

What is Spam

1. Unsolicited mail which has been addressed to a very large number of recipients
2. Mail with content that may be advertising, a scam, misleading or even offensive
3. Source is likely to be concealed or misrepresented

Terms used to describe Spam

• Junk mail
• Hoax email
• Phishing emails
• Unsolicited email
• Email Spoofing

What is Phishing?

Phishing is a common form of spam and is the process of fraudulently acquiring personal information, such as University login details, retail website's login details e.g. PayPal or eBay, bank and credit card numbers, bank account details and more.  We have more information on phishing and how to spot this type of spam.

Please note: Computing Services will NEVER ask you for your password, and if you are please contact BUCS through the support forms, or by contacting the service desk.  If you are contacting us about an email then please be ready with the full headers of the email and do not delete the email until you have been contacted by BUCS.

How to avoid getting spam mail?

Use a mail filtering tool to trap and either filter the mail into a spam folder or delete it completely.

What to do if you receive spam mail?

• In most cases, just delete it
• If in doubt as to whether something is a hoax, check the Hoax-Slayer database, or do a Google search with the title of the email as your search term
• In serious cases, for example if it is offensive and contains or appears to be offering illegal material (e.g. child pornography), you can report the incident to the Helpdesk (ext 3535) or via the contact form. Please include full headers.

What not to do?

•  Do not to reply to the message or to attempt to follow up an offer to remove yourself from the mailing - this will just confirm your email address is a real one for the spammer to spam you again.

For a more indepth information on BUCS Junk Mail policy visit our:

Junk Mail and Spam wiki

Most recent serious phishing emails