Email Tools for Users of Exchange
The University uses Microsoft Outlook for email and calendar. If you are unable to use Outlook 2013 we recommend Outlook Web App (Outlook on the Web), guidance on this page is provided for both tools, if you choose to use an alternative method of accessing your email you will need to use the program's built in Help to assist you.
I am out of the office - I need to let people know
I want to be able to access my emails outside of the University
I have a Shared Mailbox and I need to make some changes
Sending to a mailing list
Mailing lists can be used with Exchange as before by typing the list name into the To field of a new email. Further information on mailing lists can be found below:
I have received an email which I think is Junk/Spam
The University has junk/spam settings which are applied to our mail servers, these block most of this type of email, whilst for most users this will provide a suitable level of filtering, you can if you wish use the Outlook to filter and block email addresses that you consider as spam.
- Select the email you consider spam and go to Junk in the Delete group on the Home tab on the ribbon, select Block sender if required or use the Junk Email options to view settings already in place.
Outlook Web App
Mail identified as possible junk email is automatically moved to the Junk Email folder, and any potentially dangerous content within the message, for example, links or executable code, is disabled.
In Outlook Web App, you can manage junk email reporting settings by selecting:
- click the settings icon
- Click options
- Click mail
- Select automatic processing
- Select Junk reporting
You can manage other junk email settings by:
- Settings icon
- Click options
- Click block or allow.
More detailed instructions on Outlook Junk Mail settings can be found by the Help Icon in Outlook (shown on screen as a ?) and searching for Junk email.
I'd like to forward my emails to another email account
I'd like to increase the size of my mailbox
Currently it is not possible for users to increase the size of their mailbox on Exchange, if you would like to request a change to your mailbox size please submit a help request detailing the changes required.