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Windows 10 Statement

This statement was published in July 2015

Microsoft released the Windows 10 operating system for general availability on Wednesday 29 July 2015. This document outlines Computing Services position and guidance in respect of Windows 10 use and support at the University.


What is Windows 10?

Windows 10 is an operating system designed by Microsoft for use on PCs, laptops, tablets and mobile devices. You can find out more in this Guardian independent review. Windows 10 introduces changes to the platform, primarily focused on improving the user experience on touch-enabled devices, and automatically adjusting Windows look and feel depending on the type of device you are using.

Will Computing Services be deploying Windows 10 on University computers?

We will not immediately be deploying Windows 10 on University desktop computers. However Computing Services will be undertaking a period of comprehensive testing and review to ensure that Windows 10 can accommodate the needs of the University and is compatible with all essential University applications. Once we have finished this evaluation period we hope to begin the roll out of Windows 10 to compatible University devices early in 2016.

Will Computing Services be deploying Windows 10 on the Library computers and in General Teaching Areas?

In order to best meet the requirements of staff and students, Computing Services keep the public computer systems stable and consistent throughout each academic year but following evaluation and review we hope to deploy Windows 10 to compatible PCs in these areas for the 2016/2017 academic year.

What if I’m really keen to get access to Windows 10?

The Windows 10 ISO will be made available via Secure Downloads to your local IT supporter for testing and for ‘cutting edge' installations.  This service will be made available once new licensing mechanisms are confirmed.

What about my personal desktop computer and laptop?

Individuals can choose if/when to upgrade their personal devices and for a period of one year Microsoft are offering a free upgrade to Windows 10 for users running Windows 7, or 8.1 (Windows 8 users will need to upgrade to 8.1 first), further information on upgrading is available from from Microsoft.

What support will Computing Services provide for users of Windows 10?

We are working on documentation for key services, such as VPN, Eduroam and ResNet. Support will initially be available on a "best effort" basis.