For students
For
research postgraduates 
For employers
For University staff
For research staff
For
prospective students
Statement of service
- Students and graduates
- Employers
- Academic departments
- Feedback, compliments and complaints
- See also About us for details about opening times, visiting us, contacting us and individual staff responsibilities.
The Careers Advisory Service adheres to the Code of Practice on Guidance of the Association of Graduate Careers Advisory Services, which defines the professional principles for careers services in higher education. We also operate in accordance with the precepts of the Quality Assurance Agency's Code of Practice for the assurance of academic quality and standards in higher education: Career Education, Information and Guidance. Any agreement entered into by the Careers Advisory Service with any organisation for the purpose of obtaining additional services or resources will not affect the impartiality of the Careers Advisory Service.
In line with the various codes of practice under which we operate, all members of staff are trained appropriately for their job and undertake regular further training to update their professional knowledge and skills.
See also our full mission statement.
Students and graduates
What Bath students and graduates can expect from us
Bath students and graduates can expect the Careers Advisory Service to provide:
- individual confidential appointments, (45 minutes), during which clients should expect to be able to negotiate what they hope to get out of it, to have their views listened to sympathetically and impartially, and to have a constructive discussion which helps to identify realistic courses of action to follow up
- individual short discussions (15 minutes) for more focused queries
- relevant and up-to-date information on occupations, further study opportunities, vacation work, voluntary work, employers and graduate vacancies
- help with applications, interviews and aptitude testing, and with the development of transferable skills, often through workshops
- a comprehensive website which delivers information and relevant links effectively.
Clients may be referred to other appropriate agencies with their consent; examples include other student services and other HE careers advisory services. The Careers Advisory Service is committed to confidentiality. Personal information is available to Careers Advisory Service staff for operational purposes, but no information is disclosed to external parties (including employers) without consent. Appointment booking forms are destroyed two years after graduation, or in the case of graduates, two years after the appointment.
Student eligibility
Our services are appropriate for and open to undergraduates and both taught and research postgraduates. MBAs have dedicated provision in the School of Management and students in some of the colleges in partnership with the University have college-based provision.
What the Careers Advisory Service expects of students and graduates
The Careers Advisory Service expects students and graduates:
- to keep appointments for advice, guidance and booked events, and to let us know in advance if unable to do so. Failure to do so may result in temporary revocation of booking rights
- to complete any form or do any reasonable preparation they are requested to do before appointments or group work
- to conduct themselves in a reasonable, responsible and professional manner in their dealings with employers
- to respond to requests for information on what they are doing shortly after graduation.
Services to students and graduates from other institutions, and Bath staff
| Guidance appointment | Email and telephone guidance | Website | Information room | |
|---|---|---|---|---|
| Graduates from other HEIs | No |
No |
Yes |
Yes |
| Undergraduate students at other HEIs | No |
No |
Yes |
Yes |
| Bath staff | No |
No |
Yes |
Yes |
| Bath students | Yes |
Yes |
Yes |
Yes |
| Bath Research Staff | Yes |
Yes |
Yes |
Yes |
Our guidance, web-based and information services continue to be available indefintely to Bath students following graduation.
Employers
The Careers Advisory Service aims to provide opportunities for employers and students to meet, to advise employers on recruitment issues and to promote the University and its graduates to employers.
Services include the provision of comprehensive recruitment facilities, such as advertising graduate vacancies and vacation jobs, organising fairs, presentations, workshops and interviews.
Details are given on the employer pages of our website.
We expect employers to:
- provide us with up-to-date information about their opportunities and business, including timely and adequate details of vacancies
- follow good practice in recruitment procedures e.g. responding promptly and accurately to queries from candidates, giving candidates reasonable time to consider a job offer, and providing feedback to candidates when they reach the final stages of selection processes.
- provide feedback on our services.
We reserve the right not to deal with agencies or intermediaries who are not prepared to name their specific employer clients, and to challenge recruitment or selection practices not considered to be in the best interests of students or graduates. We have a policy statement for recruitment intermediaries.
Our activities subscribe to The Equality Act 2010 and other relevant legislation.
Academic departments
The Careers Advisory Service aims to support the development of students' employability and to keep staff informed about the state of the employment market. The Careers Advisory Service will support academic staff by providing:
- talks and skills development sessions for students
- information on the graduate labour market and on the destinations of Bath graduates
- assistance to employers wishing to make contact with academic departments
- guidance for individual students referred by staff.
In return we ask departments to:
- help us with getting careers information to students
- provide slots in the teaching timetable for agreed talks and events
- help us obtain information on destinations
- keep us up-to-date with course and other developments in the department.
Details are given on the staff pages of our website.
Feedback, compliments and complaints
The Careers Advisory Service welcomes feedback. Students and other clients can provide feedback by various means, including questionnaires, an online form and via email to careers@bath.ac.uk.
Feedback, including compliments and complaints, is reviewed at least once a semester at a Careers Advisory Service staff meeting and, where appropriate, acted upon.
Complaints should initially be passed to the Acting Head of Service, Ghislaine Dell. Unresolved complaints will be referred to the Academic Registrar.