Statement of service
- Students and graduates
- Academic departments
- Feedback, compliments and complaints
- See also About us for details about opening times, visiting us, contacting us and individual staff responsibilities.
The CAS adheres to the Code of Practice on Guidance of the Association of Graduate Careers Advisory Services, which defines the professional principles for careers services in higher education. We also operate in accordance with the precepts of the Quality Assurance Agency's Code of Practice for the assurance of academic quality and standards in higher education: Career Education, Information and Guidance. Any agreement entered into by the CAS with any organisation for the purpose of obtaining additional services or resources will not affect the impartiality of the CAS.
In line with the various codes of practice under which we operate, all members of staff are trained appropriately for their job and undertake regular further training to update their professional knowledge and skills
See also our full mission statement.
What Bath students and graduates can expect from us
Bath students and graduates can expect the CAS to provide:
- individual confidential appointments, (45 minutes), during which clients should expect to be able to negotiate what they hope to get out of it, to have their views listened to sympathetically and impartially, and to have a constructive discussion which helps to identify realistic courses of action to follow up
- individual short discussions on a drop-in basis
- relevant and up-to-date information on occupations, further study opportunities, vacation work, voluntary work, employers and graduate vacancies
- help with applications, interviews and aptitude testing, and with the development of transferable skills, often through workshops
- a user-friendly website which delivers information and relevant links effectively.
Clients may be referred to other appropriate agencies with their consent; examples include other student services and other HE careers advisory services. The CAS is committed to confidentiality. Personal information is available to CAS staff for operational purposes, but no information is disclosed to external parties (including employers) without consent. Appointment booking forms are destroyed two years after graduation, or in the case of graduates, two years after the appointment.
Our services are appropriate for and open to undergraduates and both taught and research postgraduates. MBAs have dedicated provision in the School of Management and students in some of the colleges in partnership with the University have college-based provision.
What the CAS expects of students and graduates
The CAS expects students and graduates:
- to keep appointments for advice, guidance and booked events, and to let us know in advance if unable to do so
- to complete any form or do any reasonable preparation they are requested to do before appointments or group work
- to conduct themselves in a reasonable and responsible manner in their dealings with employers
- to respond to requests for information on what they are doing shortly after graduation.
Services to students and graduates from other institutions, and Bath staff
|Guidance appointment||Email and telephone guidance||Website||Information room|
|Graduates from other HEIs||No||No||Yes||Yes|
|Undergraduate students at other HEIs||No||No||Yes||Yes|
The CAS aims to provide opportunities for employers and students to meet, to advise employers on recruitment issues and to promote the University and its graduates to employers.
Services include the provision of comprehensive recruitment facilities, such as advertising graduate vacancies and vacation jobs, organising fairs, presentations, workshops and interviews.
Details are given on the employer pages of our website.
We expect employers to:
- provide us with up-to-date information about their opportunities and business, including timely and adequate details of vacancies
- to adhere to the most recent guidelines agreed between AGCAS, the Association of Graduate Recruiters and the National Union of Students (Best Practice in Graduate Recruitment)
- provide feedback on our services.
We reserve the right not to deal with agencies or intermediaries who are not prepared to name their specific employer clients, and to challenge recruitment or selection practices not considered to be in the best interests of students or graduates. We have a policy statement for recruitment intermediaries.
Our activities subscribe to Equal Opportunities and other relevant legislation.
The CAS aims to support the development of students' employability and to keep staff informed about the state of the employment market. The CAS will support academic staff by providing:
- talks and skills development sessions for students
- information on the graduate labour market and on the destinations of Bath graduates
- assistance to employers wishing to make contact with academic departments
- guidance for individual students referred by staff.
In return we ask departments to:
- help us with getting careers information to students
- provide slots in the teaching timetable for agreed talks and events
- help us obtain information on destinations
- keep us up-to-date with course and other developments in the department.
Details are given on the staff pages of our website and in the leaflet Guide for University Staff.
Feedback, including compliments and complaints, is reviewed at least once a semester at a CAS staff meeting and, where appropriate, acted upon.
Complaints should initially be passed to the Head of Service, Diane Hay. Unresolved complaints will be referred to the Academic Registrar.