School of Management, Unit Catalogue 2009/10 |
MN20017: Operations management |
 Credits:
| 6 |
| Level:
| Intermediate |
| Period: | Semester 2 |
| Assessment:
| CW 100% |
| Supplementary Assessment: | Like-for-like reassessment (where allowed by programme regulations) |
| Requisites:
| |
| Description: | Aims: This course will focus on providing the student with a basic understanding of the key concepts of modern operations management. This will include issues at the strategic and practical levels of how organisations transform inputs (materials and capabilities) into outputs (goods and services). The students will learn: the background to modern operations management, to analyse operations requirements, determine strategy, assess tactical considerations and implement improvement. At the conclusion of the course, the student will have a general appreciation of the operational function and the critical decisions in the area that can contribute to corporate success. Learning Outcomes: By the end of this unit, the student should be able to conduct informed discussion and analysis of the concepts of operations: management, design, market-driven improvement and organisation in both manufacturing and services contexts. Skills: Intellectual Skills - Operational analysis. (FTA) Communication, problem solving, team work, leadership analysis (F). Professional Skills - Process Design, Analysis and Improvement; Quality Analysis and Improvement; Lean Transformation (FTA). Practical Skills - Process Design, Analysis and Improvement; Quality Analysis and Improvement; Lean Transformation (FTA). Content: History of operations management, operations strategy, supply chain management, service operations management, quality management, process management, lean thinking, process redesign, market-led operations. |