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School of Management, Unit Catalogue 2011/12


MN50489: Negotiation and conflict management

Click here for further information Credits: 6
Click here for further information Level: Masters UG & PG (FHEQ level 7)
Click here for further information Period: Modular (no specific semester)
Semester 2
Click here for further information Assessment: CW 70%, PR 30%
Click here for further information Supplementary Assessment: Like-for-like reassessment (where allowed by programme regulations)
Click here for further information Requisites: Before taking this unit you must take MN50339 and take MN50340 and take MN50341 and take MN50342 and take MN50343 and take MN50344
Click here for further information Description: Aims:
* Provide students with an understanding of the nature and sources of conflict and interdependence in social and organizational dynamics, involving experiential learning, assessment, analysis, and communication based approaches.
* Develop skills and knowledge of both competitive and collaborative negotiations.
* Increase ability to resolve conflict; drawing on the multiple theories of power, conflict, and negotiations.
* Understand the effective navigation of social and organizational situations with potentially severe repercussions.

Learning Outcomes:
On completion of this module, students should be able to:
* Apply and develop relevant advanced skills and knowledge;
* Reflect on the power, conflict, and negotiation skills detailed in the course;
* Evaluate their achievement critically and self-reflectively.

Skills:
At the end of this module, students should gain the following skills:
Intellectual
* Exploring and applying major concepts and theories of negotiation, as well as the dynamics of interpersonal and inter-group conflict and its resolution (T, F)
* Enhancing the ability to apply subject-specific knowledge into a range of complex situations (T, F,A)
* Facilitating critical analysis of dominant theories in negotiations and conflict management (T, A)
Professional / Practical
* Obtaining verbal, nonverbal, and tonal skills to aid in communication in competitive/collaborative negotiations and conflict management scenarios (F,A)
* Identifying crucial elements of a negotiation situation and implementing appropriate resolution strategies. (F)
* Learning how to prepare for effective negotiations in a variety of different scenarios (F,A)
Transferable/Key Skills
* Developing a holistic perspective on negotiations/conflict and an understanding of how the different themes within negotiations, conflict, and power interrelate (F)
Personal/Interpersonal
* Being able to assume a "reflective" posture about negotiations specifically and social influence broadly (i.e. habitually examining experiences of failure, surprise and frustration, and developing a rich and complex mental framework to seamlessly apply past lessons to current circumstances) (T, F)
* Be both able to self-direct in a negotiation and work collaboratively to find solutions to difficult problems (A)
* Self-assess development to facilitate constant improvement (F).

Content:
Content will include:
* Planning for negotiations
* Types of negotiations
* Effective communication for conflict and negotiations
* Trust and ethics in conflict and negotiations
* Multi-party conflict and negotiations
* Third parties in conflict and negotiations.
Click here for further informationProgramme availability:

MN50489 is Optional on the following programmes:

School of Management
NB. Programmes and units are subject to change at any time, in accordance with normal University procedures.