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HL50004: Effective communication

Follow this link for further information on academic years Academic Year: 2013/4
Follow this link for further information on owning departmentsOwning Department/School: Department for Health
Follow this link for further information on credits Credits: 6
Follow this link for further information on unit levels Level: Masters UG & PG (FHEQ level 7)
Follow this link for further information on period slots Period: Modular (no specific semester)
Follow this link for further information on unit assessment Assessment: CW 100%
Follow this link for further information on supplementary assessment Supplementary Assessment: Like-for-like reassessment (where allowed by programme regulations)
Follow this link for further information on unit rules Requisites: Before taking this unit you must take HL50001 and take HL50002
Follow this link for further information on unit content Description: Aims & Learning Objectives:

* Provide an overview of the theoretical aspects of communication and the process of communication with patients and in healthcare organisations
* Outline the effective use of technology in healthcare communication
* Introduce the concept of data exchange and the importance of standards to facilitate data transfer.
On completion of this unit students will be able to:
* Distinguish between the main theories of communication and their relevance to communication with patients and colleagues in the healthcare environment
* Analyse the uses of technology for communication in a healthcare environment
* Explain the significance of, and main standards pertaining to, data exchange in healthcare informatics.

Content:
Communication in healthcare ranges from the professional - patient interaction to the silent exchange of data between two computers. This unit explores the full range and the role of communication within a modern healthcare system. This will include the following topics:
* Communication theories and their application in healthcare communication
* Effective use of technology and communication of information through different media
* Data exchange and standards.
Follow this link for further information on programme availabilityProgramme availability:

HL50004 is Compulsory on the following programmes:

Department for Health
  • THHL-ADM13 : MSc Healthcare Informatics (Distance Learning)
  • THHL-ADL11 : PG Dip Healthcare Informatics (Distance Learning)

Notes:
* This unit catalogue is applicable for the 2013/14 academic year only. Students continuing their studies into 2014/15 and beyond should not assume that this unit will be available in future years in the format displayed here for 2013/14.
* Programmes and units are subject to change at any time, in accordance with normal University procedures.
* Availability of units will be subject to constraints such as staff availability, minimum and maximum group sizes, and timetabling factors as well as a student's ability to meet any pre-requisite rules.