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MN50489: Negotiation and conflict management

Follow this link for further information on academic years Academic Year: 2013/4
Follow this link for further information on owning departmentsOwning Department/School: School of Management
Follow this link for further information on credits Credits: 6
Follow this link for further information on unit levels Level: Masters UG & PG (FHEQ level 7)
Follow this link for further information on period slots Period: Modular (no specific semester)
Semester 2
Follow this link for further information on unit assessment Assessment: CW 100%
Follow this link for further information on supplementary assessment Supplementary Assessment: Like-for-like reassessment (where allowed by programme regulations)
Follow this link for further information on unit rules Requisites: Before taking this unit you must take MN50339 and take MN50340 and take MN50341 and take MN50342 and take MN50343 and take MN50344
Follow this link for further information on unit content Description: Aims:

* Provide students with an understanding of the nature and sources of conflict and interdependence in social and organizational dynamics, involving experiential learning, assessment, analysis, and communication based approaches.
* Develop skills and knowledge of both competitive and collaborative negotiations.
* Increase ability to resolve conflict; drawing on the multiple theories of power, conflict, and negotiations.
* Understand the effective navigation of social and organizational situations with potentially severe repercussions.

Learning Outcomes:
On completion of this module, students should be able to:
* Apply and develop relevant advanced skills and knowledge;
* Reflect on the power, conflict, and negotiation skills detailed in the course;
* Evaluate their achievement critically and self-reflectively.

Skills:
At the end of this module, students should gain the following skills:
Intellectual
* Exploring and applying major concepts and theories of negotiation, as well as the dynamics of interpersonal and inter-group conflict and its resolution (T, F)
* Enhancing the ability to apply subject-specific knowledge into a range of complex situations (T, F,A)
* Facilitating critical analysis of dominant theories in negotiations and conflict management (T, A)
Professional / Practical
* Obtaining verbal, nonverbal, and tonal skills to aid in communication in competitive/collaborative negotiations and conflict management scenarios (F,A)
* Identifying crucial elements of a negotiation situation and implementing appropriate resolution strategies. (F)
* Learning how to prepare for effective negotiations in a variety of different scenarios (F,A)
Transferable/Key Skills
* Developing a holistic perspective on negotiations/conflict and an understanding of how the different themes within negotiations, conflict, and power interrelate (F)
Personal/Interpersonal
* Being able to assume a "reflective" posture about negotiations specifically and social influence broadly (i.e. habitually examining experiences of failure, surprise and frustration, and developing a rich and complex mental framework to seamlessly apply past lessons to current circumstances) (T, F)
* Be both able to self-direct in a negotiation and work collaboratively to find solutions to difficult problems (A)
* Self-assess development to facilitate constant improvement (F).

Content:
Content will include:
* Planning for negotiations
* Types of negotiations
* Effective communication for conflict and negotiations
* Trust and ethics in conflict and negotiations
* Multi-party conflict and negotiations
* Third parties in conflict and negotiations.
Follow this link for further information on programme availabilityProgramme availability:

MN50489 is Optional on the following programmes:

School of Management
Notes:
* This unit catalogue is applicable for the 2013/14 academic year only. Students continuing their studies into 2014/15 and beyond should not assume that this unit will be available in future years in the format displayed here for 2013/14.
* Programmes and units are subject to change at any time, in accordance with normal University procedures.
* Availability of units will be subject to constraints such as staff availability, minimum and maximum group sizes, and timetabling factors as well as a student's ability to meet any pre-requisite rules.