|
 Academic Year:
| 2013/4 |
| Owning Department/School:
| Department of Social & Policy Sciences (administered by the Learning Partnerships Office) |
| Credits:
| 12 |
| Level:
| Intermediate (FHEQ level 5) |
| Period: |
Academic Year at Wiltshire College |
| Assessment:
| CW100 |
| Supplementary Assessment: |
Like-for-like reassessment (where allowed by programme regulations) |
| Requisites:
| |
| Description:
| Aims: The aim of this module is to introduce students to the range of skills necessary to carry out the social work process to an appropriately professional level. Learning Outcomes: On completion of the unit the students should be able to: * Use communication skills to form and develop relationships with service users/carers and other professionals (Key Role 1 Unit 1 Element 1.2; Key Role 2 Unit 5 Element 5.1 b, c & d); * Negotiate the limits of relationships & confidentiality (Key Role 2 Unit 5 Element 5.1f; Knowledge Indicator 3e); * Deal constructively with disagreements & conflicts (Key Role 5 Unit 17 Element 17.4 a-e); * Transfer skills to new & unfamiliar contexts (Key Role 6 Unit 18 Element 18.3 d); * Apply professional knowledge and skill to the social work process (Key Role 6 Unit 19 Element 19.1a); * Challenge effectively & use professional assertiveness to justify decisions & uphold professional social work practice, values & ethics (Key Role 6 Unit 19 Element 19.2 a, b, c); * Reduce contact & withdraw from relationships appropriately (Key Role 2 Unit 5 Element 5.5); * Communicate with service users & their carers in ways which recognise & respect their diversity in terms of age, ethnicity, culture language, level of understanding, expertise & experience (Knowledge Indicator 3d). Skills: Intellectual * develop a range of skills for social work practice, their theoretical roots, the research evidence to support them and an ability to critically reflect upon their relevance for effectiveness in a range of intervention situations. (F,T,A) * think creatively and analytically, including self-assessment and critical reflection upon knowledge and practice relevant to social work. (F,T,A) * communicate an argument. (F,T,A) * evaluate others' arguments and research. (F,T,A) * learn independently and be able to assess own learning needs (i.e. identify strengths and improve weaknesses in methods of learning and studying). (F,A) * synthesise information from a number of sources in order to gain a coherent understanding. (F,T,A) * utilise problem solving skills. (F,A) Professional/Practical * Prepare for and work with individuals, families, carers, groups and communities to assess their needs and circumstances. (F,T,A) * Demonstrate professional competence in social work practice. (F,T,A) Transferrable/Key * communicate effectively at all levels and using different means (F,T,A) * construct a bibliography of varying complexity. (F,T,A) * be able to utilise communication and IT skills to produce report and access management information systems (F,A). Content: The interview process; negotiating the limits of confidentiality; engagement; 'door openers'; the SOLER model; active listening; open questioning; empathy; reflection & paraphrasing; pattern recognition; constructive challenging; closure; cultural differences in verbal & non-verbal communication; working with diversity in communication; working with difference in the wider community. |
| Programme availability: |
LP20628 is a Designated Essential Unit on the following programmes:Programmes administered by the Learning Partnerships Office
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