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PA40330: Pharmacy management simulation

Follow this link for further information on academic years Academic Year: 2020/1
Further information on owning departmentsOwning Department/School: Department of Pharmacy & Pharmacology
Further information on credits Credits: 6      [equivalent to 12 CATS credits]
Further information on notional study hours Notional Study Hours: 120
Further information on unit levels Level: Masters UG & PG (FHEQ level 7)
Further information on teaching periods Period: Semester 1
Further information on unit assessment Assessment: CW 20%, PR 80%
Further information on supplementary assessment Supplementary Assessment:
Like-for-like reassessment (where allowed by programme regulations)
Further information on requisites Requisites: While taking this module you must ( take PA40331 OR take PA40332 ) AND take PA40333 AND take PA40334
Further information on descriptions Description: Aims:
To provide the student pharmacist with a simulated practice environment in which professional performance standards can be developed and demonstrated, and in which management and leadership skills can be advanced.

Learning Outcomes:
After successfully completing this unit, the student pharmacist will be able to:
1. Apply professional judgement in the best interests of the patient and the public.
2. Undertake effective patient centred consultations.
3. Actively support patients and their carers in the safe and effective use of their medicines and devices.
4. Manage and utilise resources in order to ensure efficient work flow and minimise risk in the workplace.
5. Demonstrate effective negotiation skills.
6. Communicate and work effectively with other members of a pharmacy team.
7. Demonstrate good organisational skills to complete tasks to a professional standard.
8. Respond effectively to complaints, incidents and errors and in a manner which demonstrates patient-centred care.
9. Recognise conflicts of interest and utilises appropriate standards of practice.
10. Demonstrate an ability to manage resources effectively and participate in financial planning processes, including the production of a business plan.
11. Respond with flexibility and adaptability to new situations and change.
12. Reflect on and recognise own limitations, work safely and seek support where appropriate.

Study skills, handling information, working with others (T/F)
Problem solving (T/F/A)
Handling information (T/F/A)
Written communication (T/F/A)
Information & communication technology (ICT) (T/F/A)

Each student pharmacist will work in a small team in a virtual pharmacy setting. The simulation will run over a four week period. In week 1 students will be responsible for setting up their virtual pharmacy, advertising and producing a website, and developing a business plan. The simulation itself will run over weeks 2-4. Each morning the student pharmacist team will be presented with typical workload of 40-50 practice problems to prioritise and solve, simulating the background workload within a pharmacy. In addition, students will have to respond to requests in real time from patients, their representatives, other healthcare professionals and business colleagues. Such requests will include having to provide on-call cover to enable a response to out-of-hours emergencies.
Further information on programme availabilityProgramme availability:
NB. Postgraduate programme information will be added when the postgraduate catalogues are published in August 2020

PA40330 is a Designated Essential Unit on the following programmes:

Department of Pharmacy & Pharmacology
  • USPA-AFM03 : MPharm(Hons) Pharmacy (Year 4)
  • USPA-AKM03 : MPharm(Hons) Pharmacy with integrated pre-registration year (Year 4)