Department of Estates

About us

The Department of Estates is responsible for the strategic planning, development and management of the University’s lands and buildings on the Claverton Down campus and in Bath.

The department currently employs some 200 professional, technical, crafts and manual staff. We are based in the Estates Office, although operational staff are located across the campus.

The department is divided into several core functions and activities:

Management structures

The department is made up of 13 teams, each with its own management structure.

Fire alarms

Fire alarms across the University are tested weekly at specific times.


The heating at the University is generally provided by 'wet' systems where hot water is pumped round the building to radiators.

ISO 9001

The Department of Estates operates a quality management system meeting the requirements of the standard ISO 9001. We are regularly audited by the British Standards Institute (BSI).

Landscape management

 They work to provide a pleasant and attractive environment in which students and staff can relax, work and study, and that will attract future students and conference visitors to the campus. Our 16 full-time and one part-time staff members divide their duties between:

  • regular maintenance of the existing landscape features and plants
  • advising on current and future projects with a landscape element
  • assisting the Department of Estates with the planning and designing of post-building landscape re-instatements
  • creating plant displays for offices, events and ceremonies both on and off campus
  • maintenance and preparation of the outdoor sports areas
  • general assistance to the Department of Estates in moving loads and digger works
  • emergency storm damage repairs
  • litter collection on soft landscape areas
  • overseeing the planting of ceremonial or memorial trees on campus.


The Department of Estates maintains and repairs lifts across the University.

A map of lift locations across the University campus is available.

Live lift status reports and information

You can view the operational status and information of  university lifts on the live lift status report .

Once on the live lift status report you will need to sign in using the guest login.

Username: Guest1

Password: BathGu3st

Planning and records

The Planning and Records team is responsible for maintaining the space and legal information for the Estate. They have successfully improved asbestos information with data-driven drawings, catalogued the Estates O&M archive in 3 East, listed existing records in the Planning and Records Office and laid the foundations for an Estates library.

Future work includes expanding Archibus utilisation, improving access to information with the implementation of a document control system and establishing a formal hand over process for Capital Procurement projects.

Strategic planning

Strategic planning encompasses the Estates Strategy, the review of strategic property holdings, the acquisition, leasing and disposal of operational and investment properties, town and country planning and master planning.

Capital procurement

This includes the procurement of the design and construction of new buildings, major refurbishments and minor projects across University-owned buildings and land.

Service level commitments

Our service level commitments outline what happens when you report a fault and the timeframe in which you can expect a response.

Support services

The Support Services team provides all administrative and financial support to the department, including the following:

  • reception and general enquiries

  • processing Helpdesk requests and assigning them to the relevant technical section

  • internal order processing

  • PA support to senior staff

  • handling of all financial transactions for the Department, up to authorisation for payment stage

  • links between Agresso and Archibus

  • recharges to other University departments

  • maintenance of and acquisitions to the University's vehicle fleet

  • approval of driver and vehicle insurance

  • waste and recycling contacts

  • maintenance of the University's Central Stores stock lines and purchasing.




Information about the many transport options for travelling to and from campus.

Strategic transport planning

Their transport planning includes the University’s Green Transport Plan, the development of car parks and the provision of facilities for cyclists, motorcyclists and pedestrians.


The Operations section is responsible for the maintenance of buildings and building services. They also offer a range of facilities management support services including: