Department of Estates


The Operations section is responsible for all day-to-day repairs and maintenance throughout the University estate. We have a mix of technical managers and trade staff, who provide a valuable service keeping the campus in a well-maintained and safe condition and supporting the University’s activities.

We provide reactive and pre-planned maintenance for the University and to deal with many of the thousands of maintenance jobs processed and completed each year. Trade staff are also supported by a group of approved contractors when necessary.

Building Maintenance

The Building Maintenance section is responsible for the upkeep and maintenance of all University buildings, including all academic and residential properties. This includes:

  • builder’s work
  • joinery
  • paint work and decorations
  • floor finishes
  • roof work
  • roads and paths
  • external drainage
  • windows
  • doors
  • locks
  • signage.

We aim to maintain and improve the fabric of all University properties, working with in-house trades staff and contractors.

We also cover planned and long-term maintenance and department-funded work from surveys, drawings and specification through planning applications to final completion. All work is carried out in accordance with the most recent health and safety legislation and building regulations.

We are responsible for the upkeep of the Asbestos Management Plan and Asbestos Database Register. Any queries with regards to asbestos related issues should be firstly directed to the head of the Building Maintenance section.

Electrical Services

The Electrical Services section is responsible for ensuring that all electrical installations are well-maintained and safe to use. This includes general lighting, emergency lighting and external lighting (including car parks and road lighting); power, intruder and door access equipment; fire alarms; and lifts within on-site and off-site buildings (either owned or leased).

Our aim is to ensure that all electrical services are installed to the correct standards and function efficiently, reliably and safely.

In addition to responding to reported faults, we also aim to ensure that a large proportion of our works are planned preventative maintenance involving regular inspections and checks to ensure compliance with statutory requirements and good practice.


Mechanical Services

The Mechanical Services section is responsible for the operation and maintenance of all mechanical installations and plant within the University. This includes the following services:

  • heating systems
  • heating and hot water boilers
  • hot and cold water distribution mains
  • plumbing and internal drainage
  • ventilation systems (excluding air conditioning)
  • fume extract plant
  • compressed air supply
  • gas distribution mains
  • swimming pool plant
  • specialist steam supply plant.

We aim to ensure that all mechanical services are installed correctly and function in a safe, efficient and reliable manner using either our own trade staff or outside contractors as necessary. A high priority is given to meeting health and safety and legislative requirements.



The Facilities Section is responsible for providing an efficient and effective portering and cleaning service. Our aim is to work to a standard that fulfils reasonable expectations, given the level of resource available.

Facilities service commitments by building

Postal Services

The University Postal Service provides a frequent collection and delivery service throughout the University for external and internal mail. Please visit the Postal Services site for more information.