Awards
We are proud to have been awarded the following standards:
- Hospitality Assured
- 3-4* Campus Accommodation
- Green Tourism Award (Gold)
- Fairtrade University Status
- Investor In People (Bronze)
- Fairtrade University Status
- Investor In People (Bronze)
ISO Success!We've achieved ISO 14001
The Accommodation and Hospitality Services Department have achieved certification to the ISO 14001 Environmental Management standard.
The Department has been working towards achieving the standard since March 2009, the project team led by Sara Hickman – Facilities and Services Manager have successfully implemented a comprehensive and robust environmental management system that focuses on a large range of areas including compliance with legislation, aspects and impacts, auditing and training.
Described by Jane Loveys, Head of Accommodation and Hospitality Services as “a massive challenge, the absolute key to the success of achieving ISO14001 has been the department’s staff, who, in every part of the operation have been totally committed to raising and supporting environmental awareness.”
The 2 stage certification assessment was undertaken in January and March 2011 and the department will continue to receive annual surveillance visits to ensure the standard is maintained.
Why do we go for industry awards?
The plain and simple answer is we are always trying to improve the service that we offer our customers.
We recognise that the market we are in is a fiercely competitive one and to succeed we need to offer the best possible service that exceeds our customers’ expectations. These awards act as a framework to base our business practises on and aid in the development of our services.
