Human Resources

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Managing the disciplinary process


  • Tuesday 7 November 2017   
  • Friday 12 January 2018
  • Friday 27 April 2018

Time: 9.30am-12.30pm 

Presenters: Abi Lyons, HR Business Partner and Penny Keenan, Deputy HR Manager (ahs)

2017/18 courses: This course is likely to run in November, January, March and June- course dates will be published approximately 6 to 8 weeks beforehand.

About this course

This course, for line managers and supervisors, aims to equip you with the skills and knowledge to proactively manage the disciplinary process including: 

  • emphasising the coaching approach to enable informal resolution
  • focussing on the processes available to help manage the formal element of the policy where people are not fully meeting expectations in terms of work performance 

Intended learning outcomes

By the end of this course you will be able to:

  • provide a supportive coaching style of management and set a positive example of how to behave in the work place
  • outline how the Disciplinary Policy can support you to get the best out of those you manage
  • correctly implement the Disciplinary Policy process and procedures 
  • describe the correct course of action under the process and be competent to undertake all of the steps applicable to your role
  • explain the full end to end process including stages and outcome decision 
  • identify how the effective behaviour framework reflects in the process

Pre work

Please note that before attending this course you will need to read the Disciplinary Policy, taking approximately 30 minutes. 

Effective Behaviours Framework (EBF)

This course will also help you to develop skills and knowledge related to the EBF behavioural groups highlighted below:


Please note that attending the course does not provide evidence of achieving these behaviours; you will need to demonstrate them by applying your skills and knowledge.  

Who should attend 

This course is suitable for those who line manage or supervise others.


Please note that we do not hold a waiting list for this course.

To book a place on a published course date please email, including the course title and date, your name and any access requirements you may have. Alternatively, you can call extension 6369.

We assume that if you need permission or agreement to attend this course you will have arranged this before booking.

Courses are scheduled subject to room availability. We will do our best to find rooms but if no rooms are available we may be forced to postpone or cancel the event.