Human Resources

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Related resources such as videos, top tips, key ideas and case studies are available to all staff via the Development Toolkit.

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Staff Development and Performance Review

Conducting an effective review


  • Thursday 7 September 2017
  • Wednesday 18 October 2017
  • Tuesday 10 April 2018 
  • Thursday 10 May 2018
  • Monday 11 June 2018

Time: 9.30am-1.00pm 

Presenter: Lisa Hegan, HRd Bristol

2017/18 courses: This course is likely to run in September, October, April, May and June - course dates will be published approximately 6 to 8 weeks beforehand. 

About this course

This workshop will enable you to conduct effective reviews for those you line manage by focusing on the purpose and principles of an effective review conversation. The course will cover: 

  • preparing for the review meeting
  • conducting the review meeting
  • key skills around using questions, active listening and feedback techniques
  • setting SMART objectives

Intended learning outcomes

By the end of the session participants will be able to:

  • explain why performance and development reviews are carried out
  • describe the principles of a review meeting
  • describe and demonstrate some of the skills involved in carrying out a review
  • recall where to find internal training and development provision


Please note that before attending this course you should:
  • familiarise yourself with the relevant SDPR forms and related guidance
  • complete the online ‘Staff Development & Performance Review (SDPR)’ module on Moodle (accessed via self-enrolment)

Effective Behaviours Framework (EBF)

This course will also help you to develop skills and knowledge related to the EBF behavioural groups highlighted below:


Please note that attending the course does not provide evidence of achieving these behaviours; you will need to demonstrate them by applying your skills and knowledge.     

Who should attend this course

All managers and supervisors, other than those working in Education and Research job family, who will be conducting an SDPR for the first time at the University. It is now mandatory to attend this course before reviewing your staff.
If you are a manager within the Education and Research job family (i.e. reviewing academic, research and teaching staff), please complete the ‘Staff Development and Performance Review for Education and Research Staff: Conducting an effective review’ course.

Also available

'Performance Review (reviewees) Getting the most out of you review': a shorter workshop for first-time reviewees to reflect the fact that it takes two to make a positive review experience.


Please note that we do not hold a waiting list for this course.

To book a place on a published course date please email, including the course title and date, your name and any access requirements you may have.  Alternatively, you can call extension 6369.
We assume that if you need permission or agreement to attend this course you will have arranged this before booking.
Courses are scheduled subject to room availability. We will do our best to find rooms but if no rooms are available we may be forced to postpone or cancel the event.