Professor Michael Lewis
Professor in Supply Strategy
Affiliated Research Centre:
Key Research Interests:
Strategic benefits of operational and supply competence, Dis-benefits of operational and supply failure
Although always interested in an eclectic range of subjects, my research activities address two complementary themes across both public and private sector organizations: the strategic benefits of operational and supply competence and the dis-benefits of operational and supply failure. Moreover, these themes reflect a personal commitment to multi-disciplinary, practice-orientated but sometimes critical perspectives: employing a range of methodologies: from archive data work, to case studies and simple experimental game forms. Current research projects include:
- KIM Grand Challenge (task 3.1). An investigation of how organizations procure, rather than produce, complex performance.
- Producing and Procuring Productive Professional Services. A study (initially with a range of law firms and their customers) seeking to develop a perspective on these critical but poorly understood issues.
- Vehicle Safety Recalls. The incidence of recalls has been increasing and absolute levels are very high: 10.8 million vehicles (1992-2002) representing 47% of registrations. Moreover, there are substantial differences between manufacturers – European and American producers have rates nearly three times greater than their East Asian counterparts. This project is seeking to explore this phenomenon.
- The Process of Creating Public Value. Working with a range of local government organizations to explore how public value is created in practice. The work has three strands, focusing on process design, service charging and make versus buy decisions.
Jump to:Leading Refereed Journals Papers | Books | Other Outputs
Leading Refereed Journal Papers
Kreye, M., Roehrich, J. & Lewis, M. 2015. Servitizing manufacturers: The importance of service complexity and contractual capabilities. Production Planning and Control, 26 (14-15): 1233-1246.
Roehrich, J. & Lewis, M. 2014. Governance in Complex Supply Arrangements: the role of contracts and trust. International Journal of Operations and Production Management , 34(2): 221-241.
Macarthy, B., Voss, C. & Lewis, M. 2013. Same Old Methodologies. International Journal of Operations and Production Management, 33(7): 934-956, DOI: 10.1108/IJOPM-08-2013-0373.
Lewis, M., Ahlstrom, P. & Yalabik, Y. 2013. Applying the Lessons of Advanced Manufacturing Technology Adoption and Implementation to the Public Sector. Production Planning and Control, 24(10-11): 916-930, DOI: 10.1080/09537287.2012.666901.
Piercy, N., Phillips, W. & Lewis, M. 2013 Cross-Functional Teams in the Public Sector. Production Planning and Control, 24(10/11): 976-987, DOI: 10.1080/09537287.2012.666913.
Lewis, M. & Brown, A. 2012. How different is Professional Service Operations Management? Journal of Operations Management, 30(1-2): 1-11, DOI: 10.1016/j.jom.2011.04.002.
Brown, A. & Lewis, M. 2011. Identities, Discipline and Routines. Organization Studies, 32(7): 871-895, DOI: 10.1177/0170840611407018.
Roerich, J. K. & Lewis, M. 2010. ) Towards a model of governance in complex (product-service) inter-organizational systems. Construction Management and Economics, 28(11): 1155-1164, DOI: 10.1080/01446191003762249.
Lewis, M., Brandon-Jones, A., Slack, N. & Howard, M. 2010. Competing through operations and supply: The role of classic and extended resource-based advantage. International Journal of Operations and Production Management, 30(10): 1032-1058, DOI: 10.1108/01443571011082517.
Brown, S., Squire, B. & Lewis, M. 2009. The impact of inclusive fragmented operations strategies on operating performance. International Journal of Production Research, 29(8): 766-788, DOI: 1472-2939.
Zheng, J., Roerich, J. & Lewis, M. 2008. The Dynamics of contractual and relational governance: Evidence from long-term public-private arrangements. Journal of Purchasing and Supply Management, 14(1): 43-54, DOI: 10.1016/j.pursup.2008.01.004.
Howard, M., Lewis, M., Miemczyk, J. & Brandon-Jones, A. 2007. Implementing Supply Practice at Bridgend Engine Plant: The Influence of Institutional and Strategic Choice Perspectives. International Journal of Operations & Production Management, 27(7): 754-776, DOI: 10.1108/01443570710757090.
Lewis, M. 2007. Charles Babbage: reclaiming an OM Pioneer. Journal of Operations Management, 25(2): 248-259, DOI: 10.1016/j.jom.2006.08.001.
Bates, H., Holweg, M., Lewis, M. & Oliver, N. 2007 Motor vehicle recalls: Trends, patterns and emerging issues. Omega, International Journal of Management Science, 35(2): 202-210, DOI: 10.1016/j.omega.2005.05.006.
Lewis, M. & Maylor, H. 2006. Game playing and operations management education. International Journal of Production Economics, 105(1): 134-149, DOI: 10.1016/j.ijpe.2006.02.009.
Johnsen, T. E., Phillips, W. E., Caldwell, N. D. & Lewis, M. 2006. Centrality of customer and supplier interaction in innovation. Journal of Business Research, 59(6): 671-678, DOI: 10.1016/j.jbusres.2005.11.003.
Phillips, W. E., Johnsen, T. E., Caldwell, N. D. & Lewis, M. 2006. Investigating innovation in complex healthcare supply networks: an initial conceptual framework. Health Services Management Research, 19(3): 197-206, DOI: 10.1258/095148406777888099.
Lewis, M. & Moultrie, J. 2005. A preliminary exploration of the new organisational laboratory. Creativity and Innovation Management, 14(1): 73-83, DOI: 10.1111/j.1467-8691.2005.00327.x.
Bakker, E. & Lewis, M. 2005. Purchasing tales: use and abuse of storytelling in supply management. CPO Agenda: 61-63.
Ferdows, K., Lewis, M. & Machuca, J. 2004. Rapid-fire fulfillment. Harvard Business Review, 82(11): 104-110.
Slack, N., Lewis, M. & Bates, H. 2004. The two worlds of operations management? International Journal of Production and Operations Management, 24(4): 372-387, DOI: 10.1108/01443570410524640.
Lewis, M. & Slack, N. 2004. Towards a definitional model of business process technology. International Journal of Process Management and Benchmarking, 1(1): 3-24, DOI: 10.1504/IJPMB.2005.006109.
Lewis, M., Ferdows, K. & Machuca, J. 2004. Zara. Supply Chain Forum, 4(2).
Lewis, M. 2003. Analysing organisational competence: Implications for the management of operations. International Journal of Operations and Production Management, 23(7): 731-756, DOI: 10.1108/01443570310481531.
Lewis, M. 2003. Cause, consequence and control: Towards a theoretical and practical model of operational risk. Journal of Operations Management, 21(2): 205-224, DOI: 10.1016/S0272-6963(02)00071-2.
Lewis, M., Slack, N., Shulver, M., Mattson, J. & Johnston, R. 2003. Network parenting in international service development. British Journal of Management, 15(1): 23-38, DOI: 10.1111/j.1467-8551.2004.t01-1-00398.x.
Lewis, M. & Shulver, M. 2003. Developing retail credit infrastructure: a network perspective. International Journal of Bank Marketing, 21(4): 217-230, DOI: 10.1108/02652320310479204.
Lewis, M. 2002. Selecting and implementing service technology: control, uncertainty and competitive advantage. The Service Industries Journal, 22(2): 17-42, DOI: 10.1080/714005079.
Lewis, M., Slack, N. & Twigg, D. 2001. The scope, motivation and dynamic of guest engineering. R&D Management, 31(4): 421-434, DOI: 10.1111/1467-9310.00229.
Lewis, M. & Hartley, J. 2001. Evolving forms of quality management in local government: lessons from the best value programme. Policy and Politics, 29(4): 477-496, DOI: 10.1332/0305573012501486.
Lewis, M. 2001. New product development: Case study of success, failure and organizational competence. Journal of Engineering and Technology Management, 18(2): 185-206, DOI: 10.1016/S0923-4748(01)00030-3.
Lewis, M. & Slack, N. 2008. Operations strategy, (2nd ed.). FT Prentice-Hall.
Lewis, M. & Slack, N. 2005. Encyclopedic dictionary of operations management, (2nd Ed.), Blackwell.
Lewis, M. & Slack, N. 2003.Operations management: Critical perspectives on business and management, Four volumes. Routledge.
Lewis, M. & Slack, N. 2002. Operations strategy, (US ed.). Prentice-Hall.
Lewis, M. & Slack, N. 2001. Operations Strategy, (European Ed.). FT Prentice-Hall: Financial Times.
Lewis, M. & Roehrich, J. 2012. Contracts, relationships, and integration: Towards a model of the procurement of complex performance. Procuring Complex Performance: Studies of Innovation in Product-Service Management, Taylor and Francis, 19-40.
Caldwell, N., Phillips, W., Johnsen, T. & Lewis, M. 2006. Procurement ethics and Telecare innovation in UK healthcare. In K. Yhati & G. Stefano (Eds.), Advancing Public Procurement: Practices, Innovation and Knowledge-Sharing: 139-155. Boca Raton, Fl, USA: Pracademics Press.
Lewis, M. A. 2005. “Operational Competence”, plus twenty other entries. In N. Slack & M. A. Lewis (Eds.), Blackwell Encyclopaedic Dictionary of Operations Management, (2nd ed.).
Lewis, M. A. 2003. Operations Management: An introduction to general themes and specific readings, Chapter 1. In Volume I of M. A. Lewis & N. Slack Operations management: Critical perspectives on business and management, Routledge.
Lewis, M. A., 2003. Babbage and the beginnings of OM: Re-appraising On the Economy of Machinery and Manufactures (1832), Chapter 6. In Volume I of M. A. Lewis & N. Slack Operations management: Critical perspectives on business and management. Routledge.