University of Bath School of Management University of Bath School of Management

Professor Nicholas Kinnie

Dr Nicholas Kinnie

telephone +44 (0) 1225 386686
email Prof Nicholas Kinnie


Leading Refereed Journal Papers
Other Outputs

Related links

Work and Employment Research Centre (WERC)


Job Title:

Associate Dean Undergraduate Taught Students,
Professor in Human Resource Management

Affiliated Research Centre:

Work and Employment Research Centre (WERC)

Subject Group:

Organization Studies

Key Research Interests:

Managing People and Managing Knowledge in Professional Service Firms, Links between HR and Performance and Managing HRM in Outsourced Telephone Call Centres.

Research Interests

My principal research interests lie in exploring the links between HR practices and business performance in a variety of organizations including professional service firms and outsourced telephone call centres. This has involved extensive empirical research in private and public sector organizations on a series of projects mostly sponsored by the Chartered Institute of Personnel and Development. Most recently this has involved a two year research project examining the links between managing people and managing knowledge in a series of professional service firms in the UK and the US. This research has been published in a variety of academic and practitioner publications and presented at various international conferences.


Jump to:
Books and Reports | Leading Refereed Journals Papers | Other Outputs

Books and Reports

Purcell, J., Kinnie, N., Swart, J., Rayton, B. & Hutchinson, S. (2009) People Management and Performance, London: Routledge

Kinnie, N., Swart, J., Lund, M., Snell, S., Morris, S. and Kang, SC.(2006) Managing People and Knowledge in Professional Service Firms London: Chartered Institute of Personnel and Development

Swart, J., Kinnie, N., Rabinowitz, J., Lund, M., Snell, S., Morris, S. & Kang , SC(2007) Managing Across Boundaries: Human Resource Management Beyond the Firm London: Chartered Institute of Personnel and Development

Purcell, J. Hutchinson, S., Swart, J., Kinnie, N. and Rayton, B. (2004) Vision and Values London: Chartered Institute of Personnel and Development

Swart, J. & Kinnie, N. (2004) Managing the Careers of Professional Knowledge Workers, London: Chartered Institute of Personnel and Development

Kinnie, N. & Deery, S. (eds.) 2004. Call centres and human resource management. Basingstoke: Palgrave.

Purcell, J., Kinnie, N., Hutchinson, S., Rayton, B. and Swart, J. (2003) Understanding the People and Performance Link: Unlocking the Black Box, London: Chartered Institute for Personnel and Development

Swart, J., Kinnie, N. & Purcell, J. 2003. People and performance in knowledge intensive companies. London: CIPD.

Leading Refereed Journal Papers

Swart, J., & Kinnie, N (2014) Re-considering boundaries: Human Resource Management in a networked world. Human Resource Management DOI: 10.1002/hrm.21551

Swart, J. Kinnie, N.,van Rossennberg,Y., & Yalabik, Z.Y. (Forthcoming 2014) Why should I share my knowledge? A multiple foci of commitment perspective. Human Resource Management Journal

Swart J & Kinnie N (2013) Managing multidimensional knowledge assets: HR configurations in professional service firms Human Resource Management Journal 23(2): 160-179 DOI:10.1111/j.1748-8583.2012.00197.x

Kinnie N & Swart J (2012) Committed to whom? Professional Knowledge worker commitment in cross-boundary organisations. Human Resource Management Journal. 22(1): 21-38 DOI: 10.1111/j.1748-8583.2011.00172.x

Swart J & Kinnie N (2010) Organisational learning, knowledge assets and HR practices in Professional Service Firms, Human Resource Management Journal, 20(1): 64-79. DOI:10.1111/j.1748-8583.2009.00115.x

Kinnie N, Purcell J & Adams M (2008) Explaining Employees’ Experience of Work in an Outsourced Call Centre: the influence of clients, owners and temporary work agencies, Journal of Industrial Relations, 50(2):209-227.  DOI: 10.1177/0022185607087898

► older publications

Swart J & Kinnie N (2007). Simultaneity of learning orientations in a marketing agency, Management Learning. 38(3):1-21. DOI: 10.1177/1350507607079033

Kinnie N, Hutchinson S, Purcell J, Rayton B & Swart J (2005). Satisfaction with HR practices and commitment to the organisation: Why one size does not fit all. Human Resource Management Journal. 15(4): 9-29. DOI: 10.1111/j.1748-8583.2005.tb00293.x

Kinnie NJ, Swart J & Purcell J (2005). Influences on the choice of HR system: the network organization perspective. International Journal of Human Resource Management. 16(6):1004-1028 DOI: 10.1080/09585190500120780

Swart J, Kinnie N & Purcell J (2004). HR Advantage in the networked organisation. Management Revue. 15 (3):288-305.

Swart J & Kinnie N (2003). Knowledge intensive firms: the impact of client on HR systems. Human Resource Management Journal 13(3):37-55. DOI: 10.1111/j.1748-8583.2003.tb00097.x

Swart J & Kinnie N (2003). Sharing knowledge in knowledge intensive firms. Human Resource Management Journal. 13(2): 60-75. DOI: 10.1111/j.1748-8583.2003.tb00091.x

Scarbrough H & Kinnie N (2003). Barriers to the development of teamworking in UK firms. Industrial Relations Journal. 34(2):135-149. DOI:10.1111/1468-2338.00264

Deery S & Kinnie N (2002). Call centres and beyond: a thematic evaluation. Human Resource Management Journal. 12(4):3-13.

Other Outputs

Kinnie, N. and Swart, J. (2009) )‘Human Resource Management and Organisational Performance’ in T. Redman and A. Wilkinson Contemporary Human Resource Management, London: FT Prentice Hall. (3rd ed)

Purcell, J. & Kinnie, N. 2007. HRM and performance. In Boxall, P.F., Purcell, J. & Wright, P. (eds.) The Oxford handbook of human resource management: 533-551. Oxford: Oxford University Press.

Kinnie, N., Purcell, J., Hutchinson, S. & Swart, J. 2006. Human Resource Management and Organisational Performance in Redman, T. and Wilkinson, A. Contemporary Human Resource Management, 26-64. Harlow: FT Prentice Hall.

Deery, S. & Kinnie, N. 2004. The Nature and Management of Call Centre Work in Deery, S. & Kinnie, N., Call Centres and Human Resource Management, 1-22.London: Palgrave MacMillan.

Kinnie, N. & Parsons, J. 2004. Client Driven HR Practices: business to business relationships and the management of the employment relationship in an outsourced call centre, Call Centres and Human Resource Management, 102-126. London: Palgrave Macmillan.