- Marketing and Communications

Web Services

Further reading

 

Writing for the web

Good layout

This is a page with good layout - simple instructions, calls to action, clearly written, and attractively laid out.

A page with good layout

Plain English

Avoid passive voice

Passive voice example Plain English
"Books may be borrowed from the library"  "You can borrow books from the library"
"It is recommended that..."  "We recommend that..."
"It is preferred that a booked appointment is made" "We would prefer you to book an appointment"

 

Inverted pyramid style