Want to help shape future internal communications at the Uni?

A message from Will Marsh, Head of Corporate Communications:

The University is currently reviewing how corporate information is communicated internally to see what is working well and what needs to be improved.

The review is being led by the Corporate Communications Department with the help of independent support from Jack Kenward of the SUMS consortium, and we would really like to hear your opinions.

In the last Staff Survey, internal communications was identified as an area for development with a number of respondents feeling that different parts of the University did not communicate well with each other.

We want to take stock of the current channels the University uses to communicate messages, measure their perceived effectiveness, and then look at potential ways we can improve this in the future.

What is vitally important for any such review is to get feedback from staff, across all academic and professional services departments, about what they think of the current methods & channels and what they would like to see changed.

Corporate announcements are typically made using the University’s internal homepage; this works well and seems popular with a large number of staff. Where necessary this is supplemented by all staff emails, posters, open meetings, letters, the noticeboard outside Wessex Restaurant, etc. We also publicise the notes of various decision-making bodies, like Court, Council & Executive Committee.

We have recently adopted the use of Twitter and Facebook as a means of communication and in the past have circulated a weekly e-newsletter (Uni Updates) and a staff magazine (Insider), though neither of these are being published at the moment.

On top of this we know there is a great diversity of faculty, department, service and team meetings that use cascade briefing to share information. There are also many publications, web pages and digital screens under the management of individual departments and services.

So, what do you think works well and what needs changing?

Please email your comments (with the subject line ‘Bath Communications’ to Jack Kenward: jack.t.kenward@reading.ac.uk) by Friday 26 November.

If further discussion is then required, Jack would like to be in contact with individuals directly. Please mention in the email if you would prefer him not to contact you.

For those staff who do not have easy access to a computer, this invitation will be circulated in hard copy.

It is hoped the review will be complete by the end of the year. Many thanks in advance for your help.

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