Strategic change Professor joins School of Management

Professor Veronica Hope-Hailey has returned to the University's School of Management where she will be continuing her research into strategy and human resource management.

Professor Hope-Hailey, who was based in the School of Management eight years ago, has since held positions in a number of UK business schools, most recently the CASS Business School, City University London, where she was the Associate Dean for the Cass MBA Programmes.

She has also been a Professor at the Cranfield School of Management as well as a Fellow at the Judge Institute of Management at the University of Cambridge.

Professor Hope-Hailey’s research focuses on the link between business strategy, human resources strategy and change management. She specialises in working with large, mature organisations in collaborative research partnerships and is particularly interested in the link between organisational change and individual transition.

Recent work has focused on the repair of trust following the financial crisis, culminating in a report for the Chartered Institute of Personnel Development (CIPD). Where has all the trust gone? was published in March 2012, based on research within 14 organisations, including the John Lewis Partnership, GKN, Norton Rose, Her Majesty’s Revenue and Customs, the Department for Business Innovation and Skills and a banking group.

Professor Hope-Hailey said: "There is a Dutch saying that ‘trust comes on foot but leaves on horseback’. So maintaining high trust relationships in the workplace is critical. High trust environments record higher levels of innovation, problem solving and engagement. Our research looked at how, in the aftermath of the financial crisis, some organisations managed to retain or even enhance trust whilst doing significant restructuring and downsizing. The findings indicate the need for a fresh look at the selection of leaders and leadership development in both the private and public sector.”

In her new post at Bath, Professor Hope Hailey is starting a project with the CIPD which will look at innovation and human resource management.

Professor Richard Elliott, Dean of the School of Management, said: “Veronica is a very experienced senior academic. She brings us her considerable energy, enthusiasm and drive as well as a distinguished global research profile.”

Professor Hope-Hailey teaches and consults on an international basis and has worked directly with the World Bank, the International Monetary Fund and many parts of the United Nations system as well as within the financial services industry.

She founded and directed the Change Management Research Consortium (CMC) which ran from 2002 until 2008. Members of the CMC included the pharmaceutical company GSK, Ernst and Young, the engineering group GKN, the Ministry of Defence, Kraft Foods, Her Majesty’s Revenue and Customs, and Bausch and Lomb. In the 1990s she worked on the Leading Edge Forum, another long term collaborative partnership with industry.

Professor Hope-Hailey is a member of the UK Government’s Task Force on Employee Engagement.

She is married with five daughters.

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