The Vice-Chancellor visits Accommodation

The Vice-Chancellor enjoyed a chat with staff and students over a cuppa as part of her recent visit to the Accommodation Department.

The Vice-Chancellor talks to staff and students at Polden CourtShe started her visit in a student kitchen at Polden Court where she met the student residents and a number of Accommodation staff to chat about their roles and courses over tea and coffee.

The Vice-Chancellor was then shown a series of exhibits to showcase the work of the department.

The first two demonstrated the role Accommodation plays in delivering the University’s overall strategy. Mike Gale, Barbara Zwonik and Kevin Houston talked about how they engage with students to find ways to enhance the student experience. Penny Keenan, Kelvin Bateson-Keys and Emma Cockle showed the Vice-Chancellor how staff communication and engagement is developed through initiatives such as team briefings, newsletters and a social event working group.

Accomodation staff display exhibits of their workThe second two exhibits were linked to the role the department has in living the University’s values. Vanessa Chambers, Andy Fysh, Debbie Price and Levi Brown described best environmental practice including their ‘Zero Waste: Leave no trace’ campaign and the popular ‘Student Switch Off’ initiative. Clare Cobb, Stuart Shimmin- Vincent and Nigel Hamilton gave the Vice-Chancellor a demonstration of the mobile audit tool that improves the way check-in’s and room inspections are carried out. They also described ‘Toolbox Talks’ and other initiatives designed to increase quality and excellence.

Professor Dame Glynis Breakwell said, “This was a great opportunity to really understand more about the challenges these teams face in their daily roles. It gave me a real insight into their vital contribution to the success of our University and I’m very grateful to those colleagues who gave up their time for this visit.”

A schedule of the Vice-Chancellor’s visits during 2013/14 and 2014/15 is now available. All departments of the University will be visited in due course.

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