Vice-Chancellor visits staff from Accommodation

Our Vice-Chancellor thanked Accommodation staff for doing a ‘tremendous job’ when she visited them recently.

Jane Loveys, Director of Accommodation & Hospitality, took Professor Dame Glynis Breakwell on a tour of the accommodation on the east side of campus, showcasing the recent refurbishments to current buildings and introducing her to a number of staff. 

Accommodation Operations Receptionists Beverley Howard and Stacey Knight demonstrated ‘Room Service’ – the University’s room booking system. Front of House Team Leader, Stuart Shimmin-Vincent, explained how they are currently looking to update the system to help meet demand from conference delegates and holiday makers alike during the academic holidays. 

The Vice-Chancellor was also shown the ‘Cleaning Engine’ - a time and motion system developed by Nigel Hamilton in Computing Services which the Vice-Chancellor felt other universities would benefit from. Mike Gale and Kelvin Bateson-Keys, Accommodation Operations Coordinators, use it to make the cleaning of accommodation run as efficiently as possible. Plans are already in place to manage the cleaning of the 708 new ensuite bedrooms in the Quads from this summer.

Debbie Escot, Assistant Accommodation Operations Coordinator, took her on a quick tour of the newly refurbished kitchens and bedrooms in Marlborough Court. She spent time with Domestic Assistants Jill Clifton, Susan Howell, Rachel Wlodarczyk and Lucasz Mordzak who talked about the importance of building good relations with the students.

Lastly Clare Cobb, Accommodation Operations Coordinator, introduced staff in the ‘self-clean’ kitchens of Eastwood, including Assistant Accommodation Operations Coordinator, Rachel Taylor. Rachel has worked at the University for 19 years, starting her career as a cleaner, and has seen the University develop into one of the leading institutes in the UK in that time.

The Vice-Chancellor said: “Our University is where it is because of your help. We wouldn’t have the awards we have, or do as well in the national tables without you. You do a tremendous job, a job that matters to whole University and we thank you for all your hard work.”

Beverly Howard, Felicity Walker, Stuart Shimmin-Vincent, the Vice-Chancellor , Jane Loveys and Stacey Knight.

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