Managed Print Service (MPS) status

You may be having an issue printing due to an issue with one of the print queues.

To resolve this issue, you will need to change the default printer on your PC to the PostScript print queue.

How do I change my default printer?

To change the default printer to the PostScript print queue:

  1. Click Start
  2. Select Devices and Printers
  3. Right click on the printer called PostScript on MyPrint
  4. Select Set as default printer

Printing from Microsoft Office or Acrobat

If the PostScript on MyPrint or \\MyPrint\Postscript printer does not appear as the printer:

  1. Select File
  2. Select Print
  3. Click on the down arrow on the printer selection box
  4. Select PostScript on MyPrint or \\MyPrint\PostScript
  5. Click Print

Why is this happening?

There are two main queues within the Managed Print Service – General and PostScript. There is currently an issue affecting the General print queue and a resolution is being investigated.

Thank you for your patience whilst a resolution is investigated.

For all other issues please log a ticket

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