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Dell adapter

Internal News - 18 March 2005

Dell notebooks – Adapter recall

Dell is voluntarily recalling and offering free replacements for certain AC adapters that were sold for use with some models of Dell Latitude, Dell Precision and Dell Inspiron notebook computers.

For a list of the models, contact safety@bath.ac.uk or visit the Dell recall web site.

It is possible for the adapters to overheat, which could pose a risk of fire or electrical shock.

Dell has notified the University of this recall because their records indicate that we may have purchased one or more of these notebooks during the critical period and may consequently have examples of the faulty adapters.

The adapters were also sold separately, including in response to service calls. The adapters were shipped to customers between September 1998 and February 2002. The words 'DELL' and either 'P/N 9364U', 'P/N 7832D' or 'P/N 4983D' are printed on the back of the adapters.

Note that not all the above-described adapters sold during the noted date range are affected. To determine whether your adapter is affected by this issue, you should visit www.delladapterprogram.com

If you have additional questions not covered by the recall website then please call Dell on 0870-0106935

If your adapter is one of those affected then, while awaiting a replacement from Dell, you should unplug the adapter from the wall electrical outlet when unattended. If an adapter shows any sign of overheating, you should immediately unplug the adapter at the wall electrical outlet and notify Dell.

Please note that only the described power adapters are subject to this recall and not the notebook computers themselves.