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Internal News - 15 August 2007

Campus instant messaging service on trial

The Web Services Team is currently trialling an Instant Messaging service to help groups and individuals communicate with each other on campus.

After downloading and installing compatible messaging software, such as Spark (see related links), users will be able to send instant messages to contacts who are also using the system.

Instant messaging offers real-time communication, making it seem much more like a conversation than simply sending e-mails.

As users can set their availability status, other users know when they can expect a reply. Userlists are automatically populated with customised groups and other Bath users can be added to the list.

It is hoped the system will support collaboration and general communication, for example in enabling students to have a quick chat with tutors, ask questions of helpdesk staff or communicate with project members.

Once the software is downloaded and installed, users just need to type in their BUCS username and password and put ‘bath.ac.uk’ into the ‘Server’ box.

More information is available on the Web Services Team wiki page (see related links).

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