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Prof Ian Jamieson
Professor Ian Jamieson, Pro-Vice-Chancellor (Teaching & Learning): "We are delighted to see the overall satisfaction rate of our students rising year on year."

Internal News - 11 September 2008

NSS results show increase in student satisfaction at Bath

The overall satisfaction level of our students is higher than ever before, according to the results of the 2008 National Student Survey.

The annual survey published today reveals the overall satisfaction rate has increased to 88 per cent this year from 85 per cent in 2007.

For HEIs across England, the average rate rose from 81 per cent last year to 82 per cent this year.

Professor Ian Jamieson, Pro-Vice-Chancellor (Learning & Teaching), said:

“We are delighted to see the overall satisfaction rate of our students rising year on year. The student response to the overall satisfaction question is particularly important to us as it reflects their view of our total offer, encompassing teaching quality, career prospects, support services and the friendliness of our campus.”

“It is also gratifying to see that we have improved our ratings in every underpinning category of the NSS. We work closely with the Students’ Union to improve the student experience and are continually seeking ways to enhance our provision.”

Examples of recent enhancements include:

A total of 149 higher education institutions from across the UK took part in the National Student Survey 2008, with almost 210,000 students participating.

For the first time since the survey began, all institutions had an overall response rate of 50 per cent or higher.