Department of Pharmacy and Pharmacology


Research Fellow




Dr Hannah Family


Current research interests

I’m a psychologist with a background in experimental and cognitive psychology with a special interest in health psychology and human factors. Since 2008 I have been researching full-time in the Department of Pharmacy and Pharmacology, as a Research Assistant, and then PhD student applying psychological theory to practice issues in pharmacy. In 2013 I completed my PhD and became a Lecturer in the department, and in 2016 a Research Fellow in the department.

Research interests

I am particularly interested in the design of work and work environments and whether pharmacy tasks and/or the pharmacy environment are supporting or undermining the safety of pharmacy work. I am also interested in pharmacy workload, specifically pharmacists’ and pharmacy support staffs’ subjective assessments of their workload (mental workload). Sub-optimal mental workload is used as an indicator of times when task performance may deteriorate. I am interested in how models of behaviour change from health psychology can inform pharmacists’ work in support medicine adherence and public health interventions. These models could also offer insights into pharmacy teams’ perceptions of safety issues and why barriers may occur when safer modes of working are proposed. I am interested in how the pharmacy skill-mix can be optimised both to support the current pharmacy workload and the development of pharmacy in the future.

External roles

Chair, South West of England branch of the British Psychological Society (November 2013-14).

Chair Elect, South West of England branch of the British Psychological Society (November 2012-13).  


Jordan, A., Family, H. and Forgeron, P., 2017. Interpersonal relationships in adolescent chronic pain: A qualitative synthesis. In: Division of Health Psychology Conference, 2017-09-07.

Jordan, A., Family, H. and Forgeron, P., 2017. Forthcoming. Interpersonal relationships in adolescent chronic pain: A qualitative synthesis. Clinical Practice in Pediatric Psychology

Family, H., Jordan, A., Blaxall, K. and Sengupta, R., 2017. Forthcoming. A truly complementary approach:A qualitative exploration of complementary and alternative medicine practitioners’ views of treating Ankylosing Spondylitis. Musculoskeletal Care

Medina-Perucha, L., Family, H., Dack, C., Scott, J. and Barnett, J., 2017. Psychosocial determinants of sexual practices among women using heroin and other drugs: a systematic literature review. Sexually Transmitted Infections, 93 (Suppl 2), 008.6.

Sutton, J., Family, H. E., Scott, J. A., Gage, H. and Taylor, D. A., 2016. The influence of organisational climate on care of patients with schizophrenia:a qualitative analysis of health care professionals’ views. International Journal of Clinical Pharmacy, 38 (2), pp. 344-352.

Alsaleh, M., Weiss, M. and Family, H. E., 2015. Illness and medication beliefs among elderly Kuwaiti patients with type 2 diabetes in primary health care setting in Kuwait:a qualitative study. International Journal of Pharmacy Practice, 23 (S1), p. 12.

Cheetham, T., Turner-Cobb, J. and Family, H., 2015. Using child confederates in social stress testing: impact on child cortisol reactivity. Psychosomatic Medicine, 7 (33).

Gage, H., Family, H., Murphy, F., Williams, P., Sutton, J. and Taylor, D., 2015. Comparison of sole nurse and team-delivered community clozapine services for people with treatment-resistant schizophrenia. Journal of Advanced Nursing, 71 (3), pp. 547-558.

Family, H., Weiss, M. and Sutton, J., 2015. A diary study of community pharmacists' mental workload.

Watkins, O., Joshi, K., Suri, T., Williams, E., Hernen, J., Scott, J. and Family, H., 2015. Fitting a naloxone take home kit into our life to save lives. In: Society for the Study of Addiction annual symposium, 2001-01-01.

Grey, E., Family, H., Sutton, J. and Weiss, M., 2014. Are community pharmacists part of the primary care team? A survey of community pharmacist, GP and practice nurse perceptions of team work.

Family, H., Bell, E., Choo, V., Hassan, S., Pugh, D. and Murphy, A., 2014. University student and staff views on the benefits and feasibility of an on-campus pharmacy.

Family, H., Weiss, M. and Sutton, J., 2014. A qualitative study of the frustrations experienced by community pharmacists.

Hall, J., Rosenthal, M., Family, H., Sutton, J., Hall, K. and Tsuyuki, R. T., 2013. Personality traits of hospital pharmacists:Toward a better understanding of factors influencing pharmacy practice change. The Canadian Journal of Hospital Pharmacy, 66 (5), pp. 289-295.

Family, H., Weiss, M. and Sutton, J., 2013. Perceived time pressure and its effect on final dispensing check accuracy.

Family, H., 2013. The effects of mental workload on medicines safety in a community pharmacy setting. Thesis (Doctor of Philosophy (PhD)). University of Bath.

Family, H., Weiss, M. and Sutton, J., 2012. Thinking aloud: use of a research technique with pharmacy students and qualified pharmacists.

Taylor, D., Sutton, J. and Dawson, H., 2012. User and staff perspectives of clozapine clinic services.

Sutton, J., Taylor, D. A. and Dawson, H. E., 2010. Pharmacist prescribing in clozapine clinics. International Journal of Pharmacy Practice, 18 (Suppl 1), p. 25.

Bunnage, M. and Dawson, H., 2009. NART, WTAR and VCI from the WAIS-III:do they measure the same thing? Journal of the International Neuropsychological Society, 15 (S2), pp. 77-78.

This list was generated on Wed Oct 18 22:15:37 2017 IST.

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