What is a registry?
What does academic administration cover?
Who are the Registry's customers or stakeholders?
What standards does the Registry seek to apply?
What are the characteristics of the support that the Registry offers?
What is handled elsewhere?
Many universities in Britain have a registry, and most of them will have their own variations on a common theme. At the University of Bath, our Registry is one of the central support service departments. The Registry provides support for the academic purposes of the University with a range of services that is often known as academic administration.
At the University of Bath , this academic administration stretches from support for the recruitment and admission of students, through record-keeping for most of the activities of current students, to award ceremonies and careers advice; it also includes support for systems and processes which underpin academic administration, for the structures of academic programmes, and for records management within the University. Our Registry is headed by the Academic Registrar, who reports to the University's Pro-Vice-Chancellor (Learning & Teaching). The component parts of the University of Bath Registry are shown below:
|Within the University||Outside the University|
|Current students of the University||Potential applicants, their advisors, schools, colleges, families|
|Academic staff of the University||Graduates, former students|
|Academic departments||Other universities|
|Other administrative & support departments||Employers|
|Senior managers/committees of the University||Government & official bodies or agencies|
We aim to provide a committed, professional Registry service which will be recognized as exemplary by its users, behaving in an approachable and courteous way, being well-informed in the present and aware of developments to come, seeking always to address the heart of the matter with integrity and honesty, and giving accurate information and consistent, fair advice.
We aim to promote simplicity and openness, reflecting on our practice and engaging in constructive criticism to encourage continuous improvement, and using technologies appropriately to achieve our objectives effectively.
We aim to foster a spirit of team working, valuing open communication
and all constructive contributions, and respecting all participants as
There are some important common characteristics which run throughout our activities, and which contribute to its ethos. The Registry plays a part as a regulator within the University, assisting in the interpretation and application of Regulations and other rules and guidelines. These help everyone to know where they are, and ensure fair treatment for all.
So, while we help to promote higher education in general and the University of Bath in particular, and to recruit students to the University, we do so within a context of stated and clear entrance regulations, and we give advice to potential applicants knowing that the ultimate aim of selecting and admitting students is to find those who are well qualified to benefit from their programme of study and to complete it successfully. In relation to international students, in particular, we provide additional support and guidance once students are here, as well as encouraging them to come to the University in the first place.
Similarly, the Registry's advice in the process of designing new programmes of study helps to ensure that the University's rules are adhered to, and our contribution to the creation of these programmes within administrative systems means that there is a common standard for all, with transparent structures which all can see.
Our independent contributions also help to ensure that the arrangements for the conduct of examinations are made with equal regard for all participants, while the support for quality assurance within the University comes from a part of the team which is familiar with practice right across the University.
In summary, through the impartial application of rules and procedures,
and the operation of core student-related administrative systems, we contribute
to the smooth running and the fundamental academic purposes of the University,
and to the implementation of policies and strategy. Whether in examination
arrangements or admissions, or any of our other functions, we also try
to take account of individual needs, while seeing these in the context
of a whole community where fairness to all and the maintenance of standards
are both important. The Registry shares with many other parts of the University
a balancing function in relation to these rights and responsibilities.
Naturally, then, the Registry is distinct from other functions. There is, for example, a Student Finance Office which deals with tuition fees, student grants, scholarships, and loans, and reports to the Director of Finance. Other areas reporting to the Pro-Vice-Chancellor (Learning & Teaching) include Student Services, the Learning & Teaching Enhancement Office and the Widening Participation Office. And, of course, central to all the University's activities are the academic departments, which are crucial to the research effort of the University, to its teaching, and to the direct support of all its students.
v.10 1 Aug 2012
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