The exact opening times for the campus food and retail outlets over the next month can be found here (Fresh, Post Office, The Market, 4W Cafe, The Bath takeaway, Cafe at The Edge, Sports Cafe, Cafe at Polden, Parade Bar, Fountain Canteen, lime tree, Pitstop, The Hut).

The Plug

The Plug will be Closed from 5 November to Monday 1 February*

*Closure is based on COVID Tier restrictions so please check the Plug website for details if tier restrictions change.


Sports Training Village

Holiday opening hours can be found here.

The Edge

The Edge and Andrew Brownsword Gallery has been temporarily closed until further notice. Updates can be found online.

Services for students

If you have any immediate concerns about a student’s health or welfare, please call Security on extension 666 or email

Health advice is available from the NHS 111 Service and confidential emotional support is available 24/7 from the Samaritans: 116 123 (free from mobiles).

The Students’ Union

The SU Advice – The Advice team will be available from 10am-4pm from the 21 December – 24 December.

All other SU Departments will be closed from 5pm Friday 18 December until Monday 4 January.

Student Services

Student Services at The Roper Centre will be closed from 4.30pm on Friday 18 December until 9.30am on Monday 4 January.

The Wellbeing Service

The Wellbeing Service will be open every day from 18 December until 4 January and we will be pleased to meet you either in person on campus or virtually during this time. Please contact us to arrange an appointment or phone call. You can also find useful information and phone numbers for external counselling services on the Student Services web pages.

Please note, the Roper Student Services Centre in 4 West will be closed from 4.30pm on Friday 18 December 2020 until 9.30am on Monday 4 January 2021. There will also be no Student Services presence at the Virgil Building from 19 December to 3 January inclusive. Please do make use of our Wellbeing Service contact details or the helpline below.

You can call our free, confidential service for students, open for advice and support 24 hours a day, 7 days a week, 365 days a year: From within the UK: Call 0808 196 8046
From outside the UK: Call +44 3 307771499


The Chaplaincy is open daily over the entire Christmas and New Year vacation: 8am – 10pm.

A short service of morning prayer will be livestreamed to the chaplaincy on this Facebook page at 8.30 every weekday, until 24 December. It will restart on Tuesday 29 December.

For staff and students on campus, the Chaplaincy is organising an event on Christmas Eve, 24 December, 12.30pm - 1.15pm. A carol, a Christmas reading, and a candle and prayer for home. Anyone is welcome to attend.

Academic Skills Centre

The Centre will be closed from Friday 18 December until Monday 4 January 2021.

In January the Academic Skills Centre will be running these sessions:

  • Exam support – advice and guidance on preparing and taking exams online
  • Time Management – a short online module with downloadable study planner
  • 1-1 Writing Tutorials – in person and online tutorials with our Writing Tutors
  • Maths and Statistics support – drop-in and statistics tutorials with our Maths team
  • Digital Skills – updated guidance on University tools and the JISC Digital Skills self-assessment tool including access to a wide range of learning resources in MySkills

Services on campus

University Medical Centre

The Practice will be closing on the three Bank Holiday dates as follows: Friday 25 December, Monday 28 December, Friday 1 January. The Practice will otherwise remain open as per our standard core working hours from 8am-6pm Monday through to Friday, except for the Public/Bank Holiday dates stated above.

University Dental Centre

Please note that this provision is only for existing patients of the practice. If you have a dental emergency and are not registered with a dentist, please call 111 for information.

  • Up until the 24th December normal opening hours.
  • Thursday 24: 8.30am-10.30am
  • Friday 25 & 28: Closed
  • Tuesday 29, Wednesday 30 and Thursday 31: 8.30am-10.30am
  • 1 January 2021: Closed.

If you have an emergency during our opening hours, please call us on 01225 386065. If you have a dental emergency outside of our normal opening hours (evenings and weekends) or on a bank holiday, please dial 111 who will arrange provision if needed.

Mail Room & Student Parcel Office

From Monday 21 December, The Student Parcel Office is open up to and including Christmas Eve 10am–12pm & 1pm–4pm with an earlier finish on Christmas Eve, 10am–2pm. Re-opens Tuesday 29 December – Thursday 31 December inclusive 10am–12.30pm.

Normal hours resume on Monday 4 January 2021.

From Monday 21 December, The Mail Room at Wessex House is open between the hours of 8am-4pm with an early finish on Christmas Eve 8am-2pm. The mail delivery service finishes on Friday 18 December.

Central stores is closed from Friday 18 December and re-opens on Monday 4 January 2021.

Computing Services/IT Shop

Closed from 2pm on 23 December until 4 January.

At the moment the IT Service desk are appointment based only and not trading front of house. From Monday 21 December support will only be phone/ticket based and there won’t be any appointments until 4 January.

Library Services

Christmas Vacation Services will begin Monday 14 December and end on Sunday 3 January 2021.

Staffed services will operate as normal from Monday 14 to Friday 18 December.

There will be no staffed Library services from Saturday 19 December to Sunday 3 January 2021.

The Library building will remain open for University members. Self-Service facilities will be available throughout the Christmas vacation period.

Semester-time staffing will resume from 9am on Monday 4 January.

Imaging, Design & Print Services

Closed from 4pm Friday December 18 until 9am Monday January 4.


Closed from Friday 18 December 2020 until 8am on Tuesday 5 January 2021.

Routine faults can still be reported via the online reporting system found on the departments web pages, but they will not be dealt with until the department reopens. In the event of an urgent maintenance request or emergency during this time, please call Security.

Security are Available 24 hours a day, 365 days a year.

Emergencies only: 666 (internal) 01225 383 999 (external) Non-emergencies: 5349 (internal) 01225 385349 (external)

For Students on campus or based in the city requiring maintenance assistance, please contact The Hub via telephone on 01225 383441.

Quarry Road gates will remain open over the Holiday period.