Student surveys for the 2018/19 academic year will be open from Monday 5 February with the close dates varying for each survey. For example, the National Student Survey (NSS) closes at midnight on Tuesday 30 April 2019. Please note that our survey for PGT students this year doesn't open until April 2019.
We greatly appreciate the time spent by staff to promote the surveys to students. The greater the encouragement from staff, the better the response rate from our students, and the greater the value of the data to the University.
This year we are running our undergraduate and postgraduate surveys simultaneously, making it easier for staff to promote surveys across year groups and level of study.
How staff can encourage students to complete the surveys
Over the next few weeks, please remind your students about the surveys during teaching sessions, by email and via any other communication channels that you regularly use to contact students. Please reassure students of the value of their feedback. This is their opportunity to provide their views about what they think the University does well, and areas where they think we could improve.
Once the surveys are live, you will be able to your students to a specific web page go.bath.ac.uk/haveyoursay where they will be able to access the relevant survey for their level and year of study:
- THE European Student Survey for non-final year undergraduates, no target response rate1
- NSS for final year undergraduate students, target response rate 75%
- a new pilot OfS PGT Survey for taught postgraduate students, target response 50%2
- Postgraduate Research Experience Survey (PRES) for doctoral students, target response rate 40%3
- Professional Doctoral Experience Survey (PDES) for Professional Doctoral students, target response rate 40%4
In addition, all students will receive a personalised email during the first week of their respective survey inviting them to complete the relevant survey. Reminders will be sent periodically over the fieldwork stage. The Faculties, the School and Departments will take the lead in promoting the surveys, supported by the Student Engagement Team working with The SU Bath; Together we will collectively encourage a high response rate across campus.
Further information and promotional resources for staff are available on the Surveys Data wiki page, including PowerPoint slides, flyers, posters and digital marketing materials, as well as data from last year's surveys.
Following best practice and adhering to OfS (Office for Students) guidelines
When promoting the surveys, please make sure that students are:
- encouraged to give their honest feedback on what they liked and did not like about their course
- not asked to fill in the survey while a member of staff is overseeing their responses or made to feel that their responses are being monitored
- not encouraged to reflect in their answers anything other than their genuine perception of their experience
How the University uses survey responses
These surveys provide valuable data that help us to monitor student satisfaction. The data is used for a variety of purposes, such as:
- assisting with quality enhancement, by helping the University to continually develop learning and teaching, student services and campus facilities
- providing information to prospective applicants, enabling them to make informed decisions about what and where to study
- supporting quality assurance for higher education - these surveys support the QAA audit and provide publicly available information about teaching quality
Thank you in advance to all those staff who will help us to achieve high student response rates this year. If you have any questions or would like further support, please email the Student Engagement Team on firstname.lastname@example.org.
1 The THE European Student Survey closes at midnight 28th February 2019. 2 The University has agreed only to survey taught part-time and distance learning students in alternate years. The pilot OfS PGT Survey will run from April to June 2019. Exact dates not known as yet. 3 PRES closes at midnight on Sunday 31st March 2019. 4 The fieldwork stage for PDES is yet to be agreed by the University.