You can request laundry services using your household channel on Teams. We’ll provide you with a form to complete and leave with your laundry.
Two orange laundry bags will be delivered to the door of your household.
If you overfill a bag, your laundry will not be collected. Laundry bags can be half full.
Put your laundry bag inside the other orange bag provided, so your items are in two bags, one inside the other.
These medical, washable bags are placed directly into the washing machine and laundered at 60 degrees Celsius. Make sure all items can be washed at this temperature and laundered together.
When your laundry is done, it will be delivered back to the door of your household in a bag labelled with your name.
We are not able to wash your bedding. If it needs replacing, we can provide you with University bed linen to borrow for free.
We take no responsibility for your items.
After your isolation has ended, make sure you leave 72 hours until you visit a laundrette.
If you have items left in one of the campus launderettes prior to isolating, use Teams to let us know where they are and we’ll collect them for you.
Cleaning and waste removal
Your accommodation will not be cleaned during your isolation period. We will give you additional cleaning supplies to make sure you can keep your household clean during this time.
If you live in accommodation where you share a bathroom, we will give you extra cleaning supplies so that you can make sure the bathroom is cleaned after each use.
If you need additional cleaning supplies like a mop or vacuum cleaner, let us know using your household chat on Teams. We can then deliver these to the door of your household.
If you live in accommodation where your waste is usually collected, this remains the same. On your waste collection day, leave your entire bin outside the door of your household. Do not remove the bin bag from the bin.
If you live in accommodation where you remove your own waste, email email@example.com to arrange a collection day. On your agreed collection day, leave your entire bin outside the door of your household. Do not remove the bin bag from the bin.