The Staff Recognition Award for Enhancing the Student Experience

Paul Griffiths, Senior Technician, Engineering & Design Technical Services

Paul has provided exceptional technical, pastoral and emotional support to the Bath Zero Electric Motorcycles student teams over the last three years. He is core to the teams’ successes and has shown incredible dedication matched with superb technical skills.

Paul voluntarily works long hours, including weekends, to support the teams. His positive attitude and his tenacity have been invaluable.

Paul exudes passion and enthuses the students he works with.

The Staff Recognition Award for Excellent Customer Service

Lizzie Little, HR Advisor, Human Resources

Lizzie has shown exceptional commitment and attention in her role, dealing with situations that can sometimes be extremely complex. She embodies the values of Human Resources: pace, customer service and innovation. Lizzie’s exceptional support means that processes have been completed swiftly and professionally.

Lizzie demonstrates that excellent customer service is possible, even in challenging situations.

Student Immigration Service

Sabine Bachinger, Diane Bye, Carole Cox, Michelle Duncan, Carolyn Dyer, Adam Flint, Sayuri Gaston, Susanna Jarvis, Bev Mason, Louise McCollum, Lucie Oghomone, Jessica Scott, Anita Smith, Natasha Tiley, Aneta Venables, Matthew Ward

The Student Immigration Service was established to create a single team three years ago, and since then has improved processes, enhanced customer service, and implemented new procedures, benefiting staff and students alike.

The team goes above and beyond in their efforts to deliver the best service.

The Staff Recognition Award for Making a Difference in the Local Community

Dr Andrew Ross, Head of Widening Participation, Undergraduate Admissions and Outreach and Michelle Smith, WP Project Coordinator, Widening Participation Office

Andrew and Michelle work together to deliver the Bath Taps into Science Festival. Now in its 20th year, this nine-day event is attended by thousands of visitors, with activities taking place on campus and at a venue in Bath.

The festival is one of the major contributions of the University to the local community, with long term participation from schools, families, local societies, and industry.

A fantastic way to learn science – the event delivers an exceptional experience for all those who exhibit, visit and take part.

The Staff Recognition Award for Supporting Colleagues

Rachel Attenburrow, Programmes Administrator, Department of Biology & Biochemistry, Faculty of Science

Rachel has provided outstanding support since joining the Department in January 2016, particularly during this last academic year when she took on additional work due to staff absence.

Rachel has shown exceptional commitment in the way that she has supported the Department during this extremely busy time, and has been vital to its successful functioning.

Rachel is absolutely brilliant. Nothing is ever a problem and she really goes the extra mile to find solutions.

Simon Brown, Laboratory Assistant, Department of Chemistry, Faculty of Science

Simon has gone above and beyond to support academic colleagues and students alike through his proactivity, forward planning, and ability to find solutions.

Amongst other initiatives, he has devised a welcome programme for new staff in the team, which will shortly be rolled out across the Faculty, and has striven to promote excellent health and safety practice in the Department.

It’s the small everyday things that Simon does day in, day out that make a big impact on our working lives.

Amanda Chapman, Health & Safety Advisor, Health, Safety & Environment and Marcia Martin, Health & Safety Technical Officer, Health, Safety & Environment

Amanda and Marcia devised, developed and organised a conference on campus earlier this year to mark World Autism Day.

The Autism Friendly University event, which looked at both employment and study issues, proved highly successful and extremely enlightening. Staff and student groups were consulted over the format and content of the event which showcased some of the leading academic research carried out at the University, as well as providing a platform for external speakers.

Amanda and Marcia have made a fantastic contribution to the University.

The Staff Recognition Award for Overall Excellence

Wellbeing Service

Jethro Bennett, Kieta Bennetts, Pat Bodur, Neal Davies, Imroze Sahota, Joanne Sheeran, Maia Thorne, Izzy Whitehead, Sam Williams

Since its inception eighteen months ago, the Wellbeing Service has become integral to the safety and welfare of students. The team has formed partnerships with all specialist teams across the University to provide a joined-up and consistently excellent standard of service.

The Wellbeing Advisors have achieved a high level of trust and rapport, working with students experiencing a wide range of complex issues. The team is highly responsive, proactive and flexible, identifying and responding swiftly to trends and needs.

The Wellbeing Advisors work with a team spirit and positive attitude that clearly benefits the students in a tangible way.