Student Living Ambassador, Richard Andrews, has won a Residence Assistant Award at this year’s College & University Business Officers (CUBO) Residence Life Conference.

Richard played an important role in the launch of our Residence Life scheme this year.

Student Living Ambassadors are friendly faces that support those living in University accommodation and help to create a sense of community. They are available to help with any queries or concerns, as well as running social activities and keeping everyone up to date with the latest events and news.

Richard has significantly contributed to building a community within our residences this year and linking with other important campus services, such as the Wellbeing Team.

Richard’s work has involved staffing Teams chats and calls with self-isolating students, delivering welcome talks and created helpful vlogs, all with great enthusiasm.

A particularly noticeable achievement was Richard’s role in a virtual book club, which brought over 150 students together online on a weekly basis. Richard delivered icebreakers and introductions to help the sessions flow in a relaxed way, so students could connect to others beyond their household during such an isolating time.

Matthew Waldron, Student Living Support Manager, says, ”Richard has picked up residential life projects and provided continued insight for how he feels we could improve….from a student angle. He genuinely strives to improve student experience and shows a caring and engaging approach – which has resonated with students very well. Whilst Richard was assigned to the Quads, a 700 bed residence of ours, but he also undertook work which benefitted all 4500 of our residents of University Accommodation.”

First year student Mairead Mcerlean, a member of Richard’s virtual book club, explains, “I think Richard was great at book club! We really emphasised it as a laid back, enjoyable thing that everyone is welcome to join but still there is no pressure to if you have other priorities with Uni work etc. I felt really comfortable speaking to him and found him relaxing but also very funny. I think he deserves recognition for this!”

The virtual award ceremony took place on 4 May, where Richard received a trophy in recognition of his achievement. He was also on the panel at the CUBO Residence Life Conference, answering questions about working in residence life.