Wi-Fi improvements across campus, Tue 3 Aug

Improvements to our Wi-Fi network across campus may affect a small number of devices. Find out what to do if your device is affected.

Service update
Published on Wednesday 28 July 2021
Last updated on Friday 30 July 2021
View more announcements in Digital, Data and Technology

What's the purpose of the upgrade

To implement the industry standards (802.11 k and r) that reduce the time needed for a device to roam (switch) from one wireless access point (AP) to another.

When is the upgrade taking place

Tuesday 3 August at 8am.

What are the benefits of the upgrade

Better roaming
Improves VOIP/Teams calls on the go
Improves connectivity
Reduces the need to re-authenticate between access points

Will my device be affected by the upgrade

A small number of devices won't be able to connect to eduroam and govroam networks following the upgrade:

Any devices older than ~2008.
Apple devices older than the iPhone 4S
Android devices with Mediatek chipsets appear to have limited support

If your device doesn't work on eduroam, due to one of the reasons above, you should connect to the Legacy Wi-Fi network.

Help and support

If you need help and support with your device please contact the IT Helpdesk.

We thank you for your patience, whilst we work to improve the Wi-Fi network.