Beware of phishing emails
Don't get caught out by phishing emails. The University or the Students Loans Company will never ask for your login and password details.
What to look out for
Fraudsters have been sending phishing emails to students attempting to access online student accounts and change bank details in order to take money. They have been posing as the Student Loans Company (SLC) or the University asking for personal information, but other fake identities may be used.
The SLC and the University will never ask you to confirm your login and password, or ask for bank details or personal information by email, so any that you receive asking you to confirm this information is bogus.
What to do if you receive such an email
Read Computing Services’ advice on what you should do if you get an email from someone posing as the University.
You're most likely to be targeted with phishing emails in the weeks leading up to a grant and loan payment date so please be especially vigilant at this time.
If you should find yourself in financial difficulty as a result of a phishing incident, please contact Student Money Advice for guidance and support. You may be eligible for a short-term loan or a hardship payment.
Scams targeted at International Students
There have been recent reports of a number of International Students receiving phone calls or emails from someone claiming to be from the Home Office. Please be aware some scams can be very sophisticated and can appear to be from a Home Office telephone number or email address.
Please see guidance from the Home Office with regards to fraud, tricks and scams.
If you receive a call or email requesting money from someone claiming to be from the Home Office, and you are not sure whether it is genuine, please contact The Student Immigration Service. They can advise you whether it is likely to be genuine or a scam.