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Change Management

A practical and interactive short course exploring the principles, stages and tools involved in effective change management.

Course overview

2021/22 Semester 1 course: This course will run once in January 2022.

Change is an ever-present and essential part of life, and the University a constantly evolving organisation. While this can make it a dynamic and vibrant place to work, change can present challenges for individuals and groups, and needs to be expertly managed if we are to realise the benefits of making changes at any scale.

This half day workshop highlights the value of effective change management and provides you with tools to take away and use in your management practice.

Led by organisational change experts, this workshop will provide understanding of the process of change and the key principles, stages and tools involved in effective change management.

You will learn the value of creating engagement with, and buy in for, your vision (even if it is someone else’s change vision you are implementing), how to build a successful communication strategy and how to trouble shoot common challenges.

After the session, peer partnerships will coach and support each other whilst managing any practical changes they are making.

During the session you will explore:

  • the applied principles of change management
  • key stages involved – including the transition process for changing behaviour & culture
  • how to communicate and influence change by using behavioural insights

Course structure

This course is 1 x 3.5 hour session. There is required pre-work, including e-learning to check your understanding of change essentials and work with colleagues after the sessions. You must be able to commit to all elements.

Who should attend

Anyone with responsibility for managing teams and/or individuals

Presenters: Beth Hood, Doron Davidson and Viv Bowra, Verosa Ltd


Review and complete pre-work for this course.

This online course uses blended learning to make the most of your time, focusing the live sessions on interaction, knowledge sharing and practice, and ensuring you have plenty of opportunities to embed learning on the job. Please note that you will need to complete all accompanying work and come to the session prepared and ready to engage with your colleagues.

The pre-work for this course will be available on Moodle approximately 2 weeks before the course date and will take approximately 45 minutes to complete.

Please log-in and self-enrol on Moodle, search for the course section named 'Supporting work for Management Curriculum courses (Workforce Development)'. Please scroll down the list of courses to find the title of the course. Click on the 'course name' to access all course materials you will need in advance of attending this course.

To view the full details in Moodle and any downloadable documents click on the main topic title (otherwise you may see an extract and documents may appear hidden).

Intended learning outcomes

Check whether this course meets your development needs.

By the end of the course you will be able to:

  • Describe the two main types of change and the impact of change on different stakeholders
  • Describe the change curve and our natural reaction to change when we are on the receiving end of it
  • Describe the key processes of change and the different stages of a successful change management programme
  • Describe the value of a focussed and tailored communication strategy and the key tenets of a successful strategy
  • Use effective tools to identify stakeholders and strategies to manage them
  • Use methods for leading change project status meetings, celebrating successes and sharing results.

Key management behaviours

Review how this course will help you to develop skills and knowledge.

  • Leads through change
  • Plans and manages projects to achieve outcomes

Please note that attending the course does not provide evidence of achieving these behaviours; you will need to demonstrate them by applying your skills and knowledge.

Related online learning and resources

Access online tools and support on-demand.

Book or cancel your place using ESS

Find out how to book or cancel your place, plus read guidance on required timescales and discussions with your managers.

Discussing your learning and development with your line manager

We assume that if you need permission or agreement to attend this course you will have arranged this before booking, and have also jointly discussed the following with your line manager to ensure that the training is suitable and your learning can be transferred back to the workplace:

  • how this training will help to deliver your individual/team goals
  • the expected outcomes (i.e. what is expected to change/improve as a result)
  • any support required post-course to enable you to transfer your learning back to the workplace

Your manager will receive an automated notification when you book or cancel a place on a course using ESS.

Book a place

You must book your place using Employee Self-Service (ESS). Places will be available to book on self-service up to 24 hours before the course, to allow for participants to complete the required pre-work. Download instructions on how to book your place using ESS.

The session will be delivered online. You will receive the 'zoom link' to the session within an automated email reminder, provided 1 week before the course date. If you have not used zoom previously, you are required to register. Information can be found here.

Please ensure you are set up ready for the virtual session '5 minutes before the course start time' and that you have switched your camera 'on' before joining the interactive session.

Please note that we do not hold a waiting list for this course.

Cancel your place

You can cancel your place using Employee Self-Service (ESS). Download instructions on how to cancel your place using ESS.

Please cancel your place as early as possible, and at least 3 days in advance, to allow others to book instead.

Course date

  • Thursday 20 January 2021, 9:30am to 1pm

Booking details

Register for this event


If you have any questions, please contact us.