Successful managers understand and practice good coaching skills with their teams. Quality coaching conversations can be some of the most difficult to have but are essential when developing the performance of a team and individuals. This interactive course highlights the value of using good coaching skills, explores a practical and effective coaching model and allows plenty of opportunity to practice.

Course structure

This course will run over four weeks with approximately 60 to 90 minutes of scheduled activity, there are 4 elements as follows: webinar 1 will enable you to meet virtually with others and introduce you to the course (60 minutes), you are required to set some time aside to complete a self-directed learning package, which consists of powerpoint audio and short videos (60 minutes), you will need to arrange a practical session with your peer group (3 to 4 participants) to undertake coaching conversations (up to 90 minutes) and webinar 2 provides the opportunity for rounded discussion and complete an action plan to continue your development in the use of coaching skills (60 minutes). You must be able to commit to all sessions and all required work.

Who should attend

Anyone with responsibility for managing teams and/or individuals

Presenters: Martin Bloxham and Peter Redstone, Barefoot Thinking

This online course uses blended learning to make the most of your time, focusing the live sessions on interaction, knowledge sharing and practice, and ensuring you have plenty of opportunities to embed learning on the job. Please note that you will need to complete all accompanying work and come to the session prepared and ready to engage with your colleagues.

The pre-work for this course will be available on Moodle approximately 2 weeks before the course date and will take approximately 15 minutes to complete.

Please log-in and self-enrol on Moodle, search for the course section named 'Supporting work for Management Curriculum courses (Workforce Development)'. Please scroll down the list of courses to find the title of the course. Click on the 'course name' to access all course materials you will need in advance of attending this course.

To view the full details in Moodle and any downloadable documents click on the main topic title (otherwise you may see an extract and documents may appear hidden).

By the end of the course you will be able to:

• describe a coaching approach
• identify how you can use coaching skills to develop individuals and teams
• recognise different approaches for having coaching conversations
• apply coaching skills to conversations with individuals and teams

• Uses coaching techniques to motivate and improve performance
• Conducts challenging conversations calmly and with confidence

Please note that attending the course does not provide evidence of achieving these behaviours; you will need to demonstrate them by applying your skills and knowledge.

Access online tools and support on-demand via the Development Toolkit, such as:

• Management 101: Coaching (elearning)

Discussing your learning and development with your line manager

We assume that if you need permission or agreement to attend this course you will have arranged this before booking, and have also jointly discussed the following with your line manager to ensure that the training is suitable and your learning can be transferred back to the workplace:

• how this training will help to deliver your individual/team goals
• the expected outcomes (i.e. what is expected to change/improve as a result)
• any support required post-course to enable you to transfer your learning back to the workplace

Your manager will receive an automated notification when you book or cancel a place on a course using ESS.

Book a place

You must book your place using Employee Self-Service (ESS). Places will be available to book on self-service up to 24 hours before the course, to allow for participants to complete the required pre-work. Download instructions on how to book your place using ESS.

The sessions will be delivered online. You will receive the 'zoom link' to the session within an automated email reminder, provided 1 week before the course date. If you have not used zoom previously, you are required to register. Information can be found here.

Please ensure you are set up ready for the virtual session '5 minutes before the course start time' and that you have switched your camera 'on' before joining the interactive session.

Please note that we do not hold a waiting list for this course.

Cancel your place

You can cancel your place using Employee Self-Service (ESS). Download instructions on how to cancel your place using ESS.

Please cancel your place as early as possible, and at least 3 days in advance, to allow others to book instead.