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School for Health, Unit Catalogue 2008/09


FH50004 Effective communication

Credits: 6
Level: Masters
Modular: no specific semester
Assessment: CW 100%
Requisites:
Before taking this unit you must take FH50001 and take FH50002

Aims & Learning Objectives:

* Provide an overview of the theoretical aspects of communication and the process of communication with patients and in healthcare organisations
* Outline the effective use of technology in healthcare communication
* Introduce the concept of data exchange and the importance of standards to facilitate data transfer. On completion of this unit students will be able to:
* Distinguish between the main theories of communication and their relevance to communication with patients and colleagues in the healthcare environment
* Analyse the uses of technology for communication in a healthcare environment
* Explain the significance of, and main standards pertaining to, data exchange in healthcare informatics.
Content:
Communication in healthcare ranges from the professional - patient interaction to the silent exchange of data between two computers. This unit explores the full range and the role of communication within a modern healthcare system. This will include the following topics:
* Communication theories and their application in healthcare communication
* Effective use of technology and communication of information through different media
* Data exchange and standards.