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MN50635: Operations management

[Page last updated: 15 October 2020]

Follow this link for further information on academic years Academic Year: 2020/1
Further information on owning departmentsOwning Department/School: School of Management
Further information on credits Credits: 6      [equivalent to 12 CATS credits]
Further information on notional study hours Notional Study Hours: 120
Further information on unit levels Level: Masters UG & PG (FHEQ level 7)
Further information on teaching periods Period:
Semester 1
Further information on unit assessment Assessment Summary: CW 30%, EX 70%
Further information on unit assessment Assessment Detail:
  • Coursework (CW 30%)
  • Examination (EX 70%)
Further information on supplementary assessment Supplementary Assessment:
Like-for-like reassessment (where allowed by programme regulations)
Further information on requisites Requisites:
Description: Aims:
Operations Management (OM) is about the effective and efficient transformation of materials, information and people. The aims of this unit are to develop process thinking and an understanding of operations design, planning and control and improvement.

Learning Outcomes:
At the end of the unit, students should be able to:
* Demonstrate a systematic understanding of the challenges of managing operations in different contexts
* Apply and critique operations theories and techniques in manufacturing, service, and non-profit contexts
* Appreciate the challenges of running and improving operations in real time.

Intellectual skills
* Capability to apply OM knowledge into a range of complex situations, whilst taking into account the overall implications for other areas of the business. (T, F, A)
* Understand the trade-offs inherent in the performance objectives of operations management (T, F, A)
Practical skills
* The development of the skill of analysing complex systems (T, F)
* Application of models, tools and techniques that are relevant to contemporary issues in the management of operations in manufacturing, service, and non-profit contexts (T, F, A)
Transferable skills
* Ability to manage and work in teams with an awareness of issues such as culture and gender, to identify learning/working styles and to use these to the benefit of the individual and the team (F)
* Facility to communicate, preparation and production of effective business reports (T, F, A)

This unit focuses on the process involved in efficiently and effectively transforming inputs (labour, capital, materials etc) into useful outputs (i.e., goods and services) in service, non-profit and manufacturing operations. Theoretical concepts and application are applied to real-world situations. Topics covered include transformation processes, mapping and improving processes, capacity management; quality management and control, lean operations, inventory management and the relationships between operations and other functional business areas.
Further information on programme availabilityProgramme availability:

MN50635 is Compulsory on the following programmes:

School of Management
  • TMMN-AFM42 : MSc Operations, Logistics and Supply Chain Management

MN50635 is Optional on the following programmes:

School of Management


  • This unit catalogue is applicable for the 2020/21 academic year only. Students continuing their studies into 2021/22 and beyond should not assume that this unit will be available in future years in the format displayed here for 2020/21.
  • Programmes and units are subject to change in accordance with normal University procedures.
  • Availability of units will be subject to constraints such as staff availability, minimum and maximum group sizes, and timetabling factors as well as a student's ability to meet any pre-requisite rules.
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