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Programme & Unit Catalogues

MN50635: Operations management

[Page last updated: 05 August 2021]

Academic Year: 2021/2
Owning Department/School: School of Management
Credits: 6 [equivalent to 12 CATS credits]
Notional Study Hours: 120
Level: Masters UG & PG (FHEQ level 7)
Semester 1
Assessment Summary: CW 50%, EX 50%
Assessment Detail:
  • Coursework (CW 50%)
  • Examination (EX 50%)
Supplementary Assessment:
Like-for-like reassessment (where allowed by programme regulations)
Aims: Operations Management (OM) is about the effective and efficient transformation of materials, information and people. The aims of this unit are to develop process thinking and an understanding of operations design, planning and control and improvement.

Learning Outcomes: At the end of the unit, students should be able to:
* Demonstrate a systematic understanding of the challenges of managing operations in different contexts
* Apply and critique operations theories and techniques in manufacturing, service, and non-profit contexts
* Appreciate the challenges of running and improving operations in real time.

Skills: Intellectual skills
* Capability to apply OM knowledge into a range of complex situations, whilst taking into account the overall implications for other areas of the business. (T, F, A)
* Understand the trade-offs inherent in the performance objectives of operations management (T, F, A)
Practical skills
* The development of the skill of analysing complex systems (T, F)
* Application of models, tools and techniques that are relevant to contemporary issues in the management of operations in manufacturing, service, and non-profit contexts (T, F, A)
Transferable skills
* Ability to manage and work in teams with an awareness of issues such as culture and gender, to identify learning/working styles and to use these to the benefit of the individual and the team (F)
* Facility to communicate, preparation and production of effective business reports (T, F, A)

Content: This unit focuses on the process involved in efficiently and effectively transforming inputs (labour, capital, materials etc) into useful outputs (i.e., goods and services) in service, non-profit and manufacturing operations. Theoretical concepts and application are applied to real-world situations. Topics covered include transformation processes, mapping and improving processes, capacity management; quality management and control, lean operations, inventory management and the relationships between operations and other functional business areas.

Programme availability:

MN50635 is Compulsory on the following programmes:

School of Management
  • TMMN-AFM42 : MSc Operations, Logistics and Supply Chain Management

MN50635 is Optional on the following programmes:

School of Management


  • This unit catalogue is applicable for the 2021/22 academic year only. Students continuing their studies into 2022/23 and beyond should not assume that this unit will be available in future years in the format displayed here for 2021/22.
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