Agresso

Customer refunds

To refund where an invoice has been raised and paid, complete the following three forms:

To refund a duplicate payment complete the following two forms:

General Ledger (GL) refunds:

To refund income that has been coded to departmental projects (no sales invoice has been issued), complete the following form:

Refund vouchers must be signed and sent to the Cashier’s Office, Wessex House 3.38.

SAMIS – SAM: Sponsor or Student refunds

The SAM refund voucher is used to refund income from students or sponsors.

To refund where an invoice has been raised and paid, complete the following:

To refund a duplicate payment complete the following

The forms are also available from ‘Downloadable Forms’.

Send the completed and signed debit memo and refund voucher to the Student Finance Office, Wessex House 3.44

For further help, contact the Cashier's Office ext: 6576 or email cashiers@bath.ac.uk