2019/20 courses: This course is likely to run in November and March. Course dates will be published approximately 6 to 8 weeks beforehand.
Course Overview
Successful managers understand and practice good coaching skills with their teams. Quality coaching conversations can be some of the most difficult to have but are essential when developing the performance of a team and individuals.
This workshop highlights the value of using good coaching skills, explores the different methods and allows plenty of opportunity to practice. As part of the session you will explore:
- the definition of coaching
- essentials required for effective coaching
- having one to one conversations and maintaining motivation
- team coaching
- links to the University strategy and the Effective Behaviours Framework, where appropriate
- further available resources that you may find useful in the Development Toolkit
Intended Learning Outcomes
By the end of the course you will be able to:
- describe a coaching approach
- identify how you can use coaching skills in your own role and in relation to leadership and management
- recognise different methods of having coaching conversations
- apply coaching skills to conversations with individuals and teams
Pre work
The pre-work for this course will be available on Moodle approximately 1 week before the course date and will take approximately 20 minutes to complete.
To download the pre-work log-in and self-enrol on the Moodle course called 'Pre-work for Workforce Development (Staff Development) programmes and courses'.
To view the full details in Moodle and any downloadable documents click on the main topic title (otherwise you may see an extract and documents may appear hidden).
Effective Behaviours Framework (EBF)
The Effective Behaviours Framework (EBF) has nine key behavioural areas. This course will help you to develop skills and knowledge related to the EBF behavioural groups highlighted below:
- Achieving results
- Managing self and personal skills
- Developing self and others
Please note that attending the course does not provide evidence of achieving these behaviours; you will need to demonstrate them by applying your skills and knowledge.
Book or cancel your place using ESS
Discussing your learning and development with your line manager
We assume that if you need permission or agreement to attend this course you will have arranged this before booking, and have also jointly discussed the following with your line manager to ensure that the training is suitable and your learning can be transferred back to the workplace:
- how this training will help to deliver your individual/team goals
- the expected outcomes (i.e. what is expected to change/improve as a result)
- any support required post-course to enable you to transfer your learning back to the workplace
Your manager will receive an automated notification when you book or cancel a place on a course using ESS.
Book a place
Once a course date has been arranged you can book your place using Employee Self-Service (ESS). You must book a place to be able attend. Download instructions on how to book your place using ESS.
Please note that we do not hold a waiting list for this course.
Cancel your place
You can cancel your place using Employee Self-Service (ESS). Download instructions on how to cancel your place using ESS.
Please cancel your place as early as possible, and at least 3 days in advance, to allow others to book instead.
Related online learning and resources
Access online tools and support about coaching on-demand via the Development Toolkit, such as:
Presenter
Red Door Coaching and Training
Who should attend
For Managers, Supervisors & Team Leaders