2019/20 courses: This course is likely to run in January only. Course dates will be published approximately 6 to 8 weeks beforehand.
This course is designed to develop your influencing, negotiating and persuading skills. The session will explore:
- creating the right environment in which to begin to influence
- the key elements of influencing and negotiating and some of the barriers
- the opportunity to practice some skills of influencing, negotiating and persuading
- consideration of how you can use these skills more effectively in relation to your work
Intended learning outcomes
After attending this course you will be able to:
- describe the key elements of influencing and negotiating, including common barriers
- identify how you can use influencing, negotiating and persuading skills in your work
- use effective influencing strategies in a variety of situations
- locate the University Strategy, Effective Behaviours Framework, Development Toolkit and relevant HR Policies
Before attending this course you will need to:
- think of examples of influencing and negotiating you are involved in/are planning for the future and be prepared to share your thinking about them. You may not be involved in formal negotiations, but you will still use negotiation/influencing skills when negotiating deadlines, resources, time, and the do-ability of a project. Contexts outside of work also often include negotiation, such as negotiating child-care arrangements or what's for dinner.
- recommended: complete the self-assessment How do you negotiate with other teams? on the Development Toolkit - remember to consider informal situations as well.
If you have any specific issues/situations regarding influencing and negotiating that you would like to cover, please email them to the presenter in advance (email@example.com) and he will try to take them into account as far as possible within the scope of the course.
Effective Behaviours Framework (EBF)
The Effective Behaviours Framework (EBF) has nine key behavioural areas. This course will help you to develop skills and knowledge related to the EBF behavioural groups highlighted below:
- Managing self and personal skills
- Using resources effectively
Please note that attending the course does not provide evidence of achieving these behaviours; you will need to demonstrate them by applying your skills and knowledge.
Book or cancel your place using ESS
Discussing your learning and development with your line manager
We assume that if you need permission or agreement to attend this course you will have arranged this before booking, and have also jointly discussed the following with your line manager to ensure that the training is suitable and your learning can be transferred back to the workplace:
- how this training will help to deliver your individual/team goals
- the expected outcomes (i.e. what is expected to change/improve as a result)
- any support required post-course to enable you to transfer your learning back to the workplace
Your manager will receive an automated notification when you book or cancel a place on a course using ESS.
Book a place
Once a course date has been arranged you can book your place using Employee Self-Service (ESS). You must book a place to be able attend. Download instructions on how to book your place using ESS.
Please note that we do not hold a waiting list for this course.
Cancel your place
You can cancel your place using Employee Self-Service (ESS). Download instructions on how to cancel your place using ESS.
Please cancel your place as early as possible, and at least 3 days in advance, to allow others to book instead.
Related online learning and resources
Access online tools and support about influencing and negotiating on-demand via the Development Toolkit, such as:
Simon Wilson (Wilson Sherriff)
Who should attend
For staff with no direct line management responsibility, but who have to influence and negotiate within their role.