Checking out
Prior to check-out, please place your used bedlinen and towels in the plastic bags provided, ready for us to safely remove and launder. This will help keep our staff safe following your departure.
Please check out by 10am on your departure date, by dropping your keys at the East Accommodation Centre – a key drop box is located by the doors where you checked-in. You will be charged for another night's accommodation in your room if you do not check out by 10am.
If anyone in your group has experienced any symptoms of being unwell, you must disclose this immediately to our staff so that we can help keep our community safe and assist you, if required.
Late check out
We offer a late check out service which allows you to stay in your accommodation until 2pm.
You will be charged an additional 50% of the cost of your nightly room rate for this service.
To arrange a late check out, email hospitality@bath.ac.uk.
Luggage storage
If you want to explore more of the city after your check out, we have some luggage facilities available for a small charge
Emergencies
If you discover an emergency, contact Security.
Our trained staff will help you evacuate the building in the case of an emergency.
If you have a disability or mobility issue, please let us know when you book your room so we can arrange a Personal Emergency Evacuation Plan (PEEP).
Rooms above the ground floor have access to refuge points and emergency lifts. All exits lead to a level surface.
Leaving feedback
We are committed to excellence here at the University of Bath. Every experience matters, and we want to know how you found your stay.
Fill in the feedback form in your room and hand it in at reception when you check out, or leave it in your room.