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Advice on using technology to support hybrid working

Understand more about how to use technology to support hybrid working.

Overview

As we transition to a hybrid working model, some staff may require support to switch from a large desktop PC to a mobile device, such as a Micro-PC or laptop, to enable them to work effectively irrespective of location.

Which mobile device will best suit your needs?

Micro-PCs and Laptops are both considered mobile devices, each with its own benefits and limitations. Please review the advice below with your line manager to help inform a decision on which device will best meet your needs:

Device Benefits Limitations
Micro-PC Smaller and more powerful than a laptop Requires connection to a display, peripherals, and a constant power source.
Laptop Portable – all in one which lets you work anywhere for short periods of time, (external display/s and peripherals needed for longer periods of time.) Not as powerful as PC

How to order your mobile device

To order a mobile device please complete the correct TOPdesk form located here.

Important note: Due to the current global processing chip shortages there is lead time of up to three to four months on devices and so you are encouraged to submit your request as soon as possible. Following this, DDaT will be in contact to advise you of the expected delivery date.

How to return additional devices?

It is important to note that the University’s policy is that professional services staff who require a computer, will be provided with a single device to enable them to do their job.

Should you have an additional device, please contact IT Support to organise its return.

Other devices that may be required to support hybrid working

Additional equipment which may be required to support hybrid working are:

  • Docking stations for connection to a laptop
  • Displays
  • Keyboard and mouse
  • Headset
  • Laptop riser

It is the university’s intention that on campus all workstations will be equipped with at least one screen, keyboard and mouse, and if required a docking station. So, when you arrive at a workstation you can just plug your Micro-PC into the screen, or your laptop and headset into the docking station.

Some workspaces will continue to have permanent desktop PCs and it will be up to departmental areas to decide how best to organise and set-up their space.

What to do if you have assistive technology?

The University is committed to supporting all of its staff to work effectively. For those who require assistive technology, the University will continue to provide this.

Staff who have existing portable assistive technology devices are asked to take them between places of work where possible.