Exams and assessments - get help and advice
Where to get guidance, advice and support before and during the exam period, and contact details for the exams helpline.
What to do if you have IT difficulties
If you have difficulty connecting to Inspera, Moodle, Re:View or MS Teams during an assessment, please check whether these services, and Single Sign-On, are currently operational at University of Bath IT status.
If you need IT support and advice before or during an assessment you should submit an IT support enquiry online.
There are guides available online that may be helpful to you:
- You can reset your password via the password reset tool. Further guidance is available via our guide Change or reset your University password.
- You should also read the guide Preparing yourself to study remotely for further IT guidance.
What to do if you have any other difficulties
If your exam is taking place on Inspera please refer to these useful guides first:
We also have a full exams guide that may answer any questions you have.
If you've already referred to the guides above and you have a non-urgent query that doesn't relate to an IT issue you can email examinations@bath.ac.uk.
Please speak to your Unit Convenor in the first instance if you have a specific query relating to your exams.
If you have a general query about examinations please email examinations@bath.ac.uk.
Existing Support
During the exam period, a wide range of support and guidance across the University will continue to be available to you through:
- Student Services
- the Wellbeing Service
- Counselling and Mental Health
- the Disability Service
- the University Library
- the Academic Skills Centre
- the SU Bath Advice & Support Centre
- your Director of Studies or Personal Tutor
Links to other information
Exams and assessments main page - Information about exams and assessments, including the exam schedule, where to find support and further guidance, and what to do if an assessment is affected.
Student Guide to Exams: 2020/21 Semester 2 assessment period