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Exams and assessments - get help and advice

Where to get guidance, advice and support before and during the exam period, and contact details for the exams helpline.

What to do if you have IT difficulties

What to do if you have any other difficulties

If your exam is taking place on Inspera please refer to these useful guides first:

We also have a full exams guide that may answer any questions you have.

If you've already referred to the guides above and you have a non-urgent query that doesn't relate to an IT issue you can email If your issue relates to a problem with Inspera please include a screenshot with your email.

During the assessment period if you need to speak to someone urgently, please call our Exam Helpline. This is emergency telephone support on +44 (0)1225 387500. The line will be open from 8am to 6pm British Summer Time (BST), Monday to Friday, throughout the assessment period, and from 8am to 9:45am British Summer Time (BST) on a Saturday.

If you have a general query about examinations please email

Existing Support

During the exam period, a wide range of support and guidance across the University will continue to be available to you through:

Links to other information