University of Bath

Introduction to leadership and management

A course to develop your team leadership skills.

When the course runs


  • Tuesday 12 September 2017


  • 9.30am-4.30pm


  • Lisa Hegan, HRD Consultants

2017/18 courses: This course is likely to run in September only.

About this course

In designing this course we have started from the question "What would I have liked to have known before I lead or supervised a team?" The aim is to ensure that you leave the day with an increased understanding of yourselves as a leader and with some of the essential tools that will help you make the step in to leading.

This course is designed for those staff who lead or supervise a team and who have not had any previous management experience or development. It is also suitable for those who are considering progressing to their first management role.

During the day we will discover some of the theory that sits behind the tools and techniques for those who like to understand the theory behind the actions. These will then be translated in to techniques that can be used in the workplace and there will be an opportunity to "get your hands dirty" on the day applying them to your real life situations in a "safe" environment. There will also be time to reflect and plan for your own development as a leader.

Learning outcomes

By the end of this course you will be able to:

  • explore the role and responsibilities of a Team Leader in conjunction with the Effective Behavioural Framework
  • identify your own preferred style of leadership and situations in which this style is effective, as well as situations when adopting a different style might be more effective
  • reflect on the role that feedback plays in improving individual and team performance and identify opportunities and techniques for gathering and offering feedback
  • demonstrate how SMARTER targets can aid effective planning and monitoring of the team's work
  • recall informal steps that can be taken to improve the performance of the individuals and the team
  • prepare a personal development plan


Please note that before attending this course you will need to complete a short Leadership Styles survey and review yourself against the Effective Behaviours Framework, taking approximately 1 hour in total.

Effective Behaviours Framework (EBF)

The Effective Behaviours Framework (EBF) has nine key behavioural areas. This course will also help you to develop skills and knowledge related to the EBF behavioural groups highlighted below:

  • Achieving results
  • Delivering excellent service
  • Engaging with the wider picture

Please note that attending the course does not provide evidence of achieving these behaviours; you will need to demonstrate them by applying your skills and knowledge.

Who should attend

This course is suitable for:

  • appointed first line managers
  • aspiring first line managers

Book a place

Please note that we do not hold a waiting list for this course.

To book a place on a published course date email with the following;

  • course title
  • date
  • your name
  • any access requirements you may have.

Or call ext. 6369.

We assume that if you need permission or agreement to attend this course you will have arranged this before booking.

Courses are subject to room availability. We will do our best to find rooms, but if we can't we may be forced to postpone or cancel the event.

Online learning and resources

Access online tools and support about leadership and management on-demand via the Development Toolkit, such as: