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Spring Telethon 2021

Everything callers need to know about interviews, training, pay and shifts.

Essential information

Thank you for your interest in joining the calling team for the 2021 Spring Telethon.

The Telethon is the Department of Development & Alumni Relations' biggest fundraising event of the year. As a caller, you’ll earn money while getting excellent work experience and having great conversations with fellow members of the University community.

This year’s Telethon will take place off-campus, so offers great flexibility. Working from home, you'll use specialist software to call alumni over a period of six weeks between Saturday 6 February and Sunday 21 March 2021.

All callers will need to commit to attending both training days (Saturday 6 and Sunday 7 February 2021) and complete three shifts per week for the duration of the campaign, including one on a Saturday or Sunday.


  • Application deadline: Friday 18 December 2020 (midday)
  • Interviews (via Zoom): w/c Monday 4 January 2021
  • Contract deadline: Friday 15 January (midday)
  • Training (compulsory): Saturday 6 and Sunday 7 February (9am - 4pm)
  • Calling: Monday 8 February to Sunday 21 March


The job description can be read here.

To apply please complete this online application form. (Please note that your application details will be passed to a third-party organisation, Buffalo Fundraising Consultants Ltd, for review.)

These positions are very popular, so we encourage you to apply early!


Pay is £9 per hour plus holiday pay, paid monthly in arrears. (Breaks on the training days and weekend calling shifts are unpaid.) You'll need to complete an electronic timesheet each week recording the hours you have worked.

Shift times

Training days

  • Saturday: 9am - 4pm
  • Sunday: 9am - 4pm, followed by calling 6 - 8pm

Calling times

  • Weekdays: 6.15 - 9.30pm
  • Saturdays: 9.45am - 5pm (30 mins break)
  • Sundays: 1.45 - 7.30pm (30 mins break)

Days off from calling will be Friday 12 Feb and then every Wednesday. Shift patterns will be confirmed nearer to the time and will include at least one weekend off over the duration of the campaign.

You’ll have the option to select shifts within the weekly rota to best fit with your commitments. There may also be the option of working additional shifts.


Successful applicants (including previous callers) will need to complete both days of training. This will all be online, but expect plenty of activity, games and breaks!

Equipment needed

You'll need a suitable PC or laptop and a smart phone. These can be provided if required, but we encourage you to use your own equipment if available. You will also need to be able to work your shifts in a room at home where you can make calls uninterrupted.


All successful applicants will need to read and sign an online contract before they are able to work. To be issued with a contract, you must provide a scanned copy of your passport (with a valid visa, if appropriate) before interviews take place in the first week of January.

Tier 4 visa

If you have a Tier 4 visa you may only work 20 hours per week. Any working hours are managed through a centralised system to ensure that you cannot exceed your permitted hours and jeopardise your visa, but we cannot allow for any external jobs – if you also work anywhere else, you must let us know in advance so that this can be managed. Please complete your e-timesheet after your hours have been worked.

The team

As a caller, you’ll be a very important part of the team. Day-to-day you’ll be managed by our specialist fundraising agency, Buffalo, and our campaign manager Trishul. You’ll speak to Buffalo about recruitment, training and booking shifts, and they will support you with all your calling needs.

The University staff on the team are Rebecca Goddard and John Richardson, who have overall responsibility for the campaign.


If you have any questions, please contact us.