Mail Services Assistant

Job title Mail Services Assistant

Department Estates

Salary Starting from £17,338, rising to £18,212 Per annum. As a Living Wage Employer appointments at Grade 2, Spine Point 3,4 and 5 will receive an additional supplement to ensure a minimum hourly pay equivalent to the Living Wage.

Grade Grade 2

Placed on Wednesday 18 August 2021

Closing date Wednesday 15 September 2021

Interview date Tuesday 28 September 2021

Reference OJ8606


We are seeking a Mail Services Assistant to join a small but hard-working team at the University of Bath on a full time (36.5 hours per week), permanent basis.

The Role of the Mail Service Assistant based at the University of Bath's Claverton Campus is Responsible for sorting, processing and distribution of all incoming mail and parcels. This includes delivery to Student Mailboxes, Student & Departmental buildings, on and off campus and issuing of parcels to students through a customer focused counter service. Modern Tracking Software & hardware are utilised to provide service excellence.   

We operate a Student Parcel Collection Centre providing a service to our resident students & take great pride in providing a great student experience. We also process outgoing mail utilising modern Franking technology

The ideal candidate will need to be competent in the use of basic computer software with excellent communication skills. Ability to work well within a small team but demonstrating the initiative to enhance the customer experience. 

A small team working in a positive working environment making you feel good about coming to work. For more information and an informal chat please contact Jason Carpenter at

What we can offer you:

Our campus is surrounded by beautiful countryside, and the City of Bath with its historic charm and social activity only a short distance away creates an excellent environment in which to work. 

We are:

  • a family friendly workplace 
  • open to exploring flexible working opportunities which benefit you and the University. 
  • recognising of the talents of our diverse workforce through an excellent reward package 
  • encouraging of your personal and professional development

Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on Twitter for more information.

We aim to be an inclusive university, where difference is celebrated, respected and encouraged. We truly believe that diversity of experience, perspectives, and backgrounds leads to a better environment for our employees and students, creating a learning environment and organisational culture that enhances health and wellbeing across our community. We are very proud to have recently received Ambassadors for Autism certification and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.

Further details:

The University of Bath is an equal opportunities employer and has an excellent international reputation with staff from over 60 different nations.  We have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We are a family-friendly University, with an increasingly agile workforce, we are open to flexible working arrangements. We’re also proud to be a disability confident employer and are happy to discuss any reasonable adjustments you may require.

We are an accredited Living Wage employer. Appointments at Grade 2, Spine Point 3, 4 and 5 will receive an additional supplement to ensure a minimum hourly pay equivalent to the Living Wage as confirmed on our Bath pay and grading structure page.

If you think you may require a visa to work in the UK you should refer to our applicant information webpage before embarking on a job application to ensure that you understand the requirements for sponsorship. You may be eligible to work in the UK via other alternative visa routes such as the Global Talent Visa or by having Settlement / ILR, please refer to our Staff Immigration webpages for further details.